"Cari was great in helping me figure out the best way to get the most value from my trade in and purchase. She was very responsive and understood my concern right away. April and Lisa were also very helpful with my purchase of beautiful bags!! Thank you all!!!"
"I have been working with Laura for months now and she is just simply amazing! The world as a whole is lacking in customer service so when I met Laura I quickly realized that she truly cared about my needs and wanted to do anything she could to make sure my handbag purchase was smooth and I was happy with my purchase. I have made a couple purchases now and service was the exact same both times! Outstanding "
"Thank you Laura! Your energy, informative suggestions and easy going style made an overwhelming process very enjoyable. "
"Tiffany was friendly amd helpful "
"Wonderful experience at this location. Lyndsee
was absolutely delightful, attentive, and knowledgeable about your bags. My bag trade
in was so effortless with Lyndsee’s help, that I wanted to give this feedback on the service I received.
"
"I was contacted by Kristen when I tired to trade in one of my LV bags to purchase a new one and she was incredibly in helping me out with the process and being a sounding board. The Trade and purchase was seamless and easy!!"
"This was my first time purchasing from Rebag and I was hesitant buying a pre loved bag, but their customer service made me feel so comfortable and reassuring to make the purchase and the bag came in and it was better than I had expected! I will definitely be a loyal customer going forward!"
"I was able to chat with Leslie at night about a bag I had my eye on, and she was incredibly helpful! She sent another photo of the purse and answered all the questions I had so that I felt confident knowing it was the right purchase. "
"After realising a mistake with international shipping import duties from my end, Cari at Rebag was quick to rectify the issue and change the order status. Will definitely be using Rebag again. "
"Isabelle is the best. She makes selling and buying a breeze. Highly recommend. The store is beautiful and stylish with lots of beautiful bags. "
"I was looking for a Chanel bag today and Lynn helped with my questions. She is really nice to talk to and was very patient with me as I had alot of questions. She provided such detailed responses and we were able to get answers for all my questions.
Lynn also shared her thoughts on the bag I was looking at. It was so great to talk to her and I am always going to request to talk to Lynn for all my future purchases.
I will tell my friends about this amazing experience as well and I really appreciate all the help today!
Looking forward to my next purchase already! "
"Leslie stayed with me in a chat room for well over an hour assisting me to do a trade in through Clair trade and s purchase. She was so kind and professional."
"I've used other reseller sites, but my last several transactions with Rebag have been wonderful and seamless. I will only buy/trade/sell with Rebag. The Claire trade in process was easy and quick. Their customer service is amazing. My last representative, Cari, really helped me out wonderfully. A few other's I have spoke with on the phone have also been extremely helpful. Love Rebag and highly recommend them. "
"I’m beyond happy with the exceptional customer service I received from Kristen. I purchased 3 bags with her and every single time she’s been available to answer all of my questions. She’s even provided additional information and pictures so that I was comfortable with my purchases. Great job Kristen and Rebag! You really exceeded my expectations. Customer for life! "
"I have purchased from several other major luxury reseller websites and Rebag is my favourite. The customer is better than the rest and I LOVE their trade in option! So convenient! You have a forever customer with me! "