"Everything was as advertised and in good condition! Instructions could be a bit more clear, but price was great."
"Shipping was fast and packaged well, it arrived in a Amazon box. Haven't had time to assemble it yet. "
"Asking for help for repair of my device which was my ideal test oscilloscope for few years - which damaged during a test - instead I got a full unexpected help from company and I received a free replacement
Which I am appreciated by my heart and from now on I am an informal promoter for their products.
I wish this company a very successful in 2020.
"
"You get a choice between Mach3 commercial software that will almost double the price of your cmc machine (installation just on a single PC) and freeware DrufelCMC which has extremely limited GCode support. It will work fine for simple commenads, but e.g. no scaling, no tools compensation etc.
The machine itself is sturdy and simple to assemble."
"Excellent customer service, they were quick to respond to emails and made communication very easy. There 3D printer is the only one I found that did not require 6 hours of putting it together, and had the pricing and quality comparable to those that did. Highly recommend this company."
"fast shipping good product"
"Great to order from everything was exactly as stated and very fast service "
"The items came quickly - I've ordered them and used them before - I highly recommend them!"
"Im waiting to receive the filaments on the next few days."
"I received my package and it appeared to be broken and have missing items. Customer Support was easily able to fix the issue by sending me out a replacement. "
"Great product, got the Gemitsu 3018 pro and even though a component was missing, Sainsmart was very quick to send me what I needed. As far as I’m concerned that’s redemption because hey, mistakes happen! These guys were quick to fix theirs and that means a lot.
Definitely will buy from these guys again!"
"We ordered some boards and sets for our students. Since lots of them where on sale, we could not refuse to get some extra projects going and ordered the sets. Somehow, the sets got mixed up and it was the wrong board in there. Contacted Customer Service - Mr. Ryan - and the problem was solved within a couple of days. Located in Germany, we thought shipping from China would take some time, but in reality - 2 days later we had the shippment on our table. Not only that, the right boards where shipped, free of charge, within 2 days. That is what I call fast global business. SainSmart is a company you can trust. You will not be left alone if there is a problem. They had the fastest Customer Service I have ever dealed with. Payment with Paypal - easy going. They have wonderful Youtube videos help with setting up the different boards. I can recommend SainSmart and there products without question.
"
"I really enjoy shopping with sainsmart. Prices are not bad everything arrives fast and they seem to stand behind thier warranty.
Thank you"
"I had a problem and Ryan at Support hung in there with me and got me what I needed.
Thank you."
"They agreed to be partners with us on a project for our university course. HElpful and aware of our deadlines."