"Erin was great! She was very helpful and got our order done without any hassle."
"Website easy to navigate, was hoping for more original and product specific videos but I know that's a lot to ask for. Sales red Elizabeth was very polite, professional and had a full grasp of all the products."
"I purchased two fireplace ignitors and two log sets. One of the ignitors was not working properly and I called to try to work the issue out. I was very concerned because often when you purchase on line it is difficult to get problems resolved. I was put in contact with Keegan who followed the entire problem through. He had to try several times to reach my contractor and despite time zone challenges they found a mutually agreeable time for our contractor to be at the fireplace and work with Keegan. I was very impressed by how Keegan followed the entire process through until the problem was resolved."
"I can't tell you what an experience it was to shop with these people. There wasn'tt ANY contact with a computer,and the salesperson,DYNECIA was absolutely a dream to work with. She was very articulate and
went out of her way to get me what I wanted.(this is VERY unusual these days,where a company still believes that customer is not an intrusion in our day, but they are responsible for our ability to get a PAYCHECK.)They are a great company to deal with. I can't recommend them highly enough.I definitely will check with them before I buy anything they sell!!!! Bob Weber"
"I did a google search and was attracted to what I saw and so I went to the web site and immediately called in for advice and an education. My intent was to purchase outdoor kitchen equipment but I needed to talk to an expert that would help me with options and not someone who just wanted to sell me some equipment. I got lucky when Chris answered. He is extremely knowledgable and knows what he has to offer and what fits the budget. I had the best online shopping experience ever and an hour later I gave him a credit card number and my $4000 of outdoor kitchen equipment was shipped out within the next hour! What else needs to be said besides, WOW...thanks Chris!"
"The grill is more than I hoped for and although I had a problem I am completely satisfied with the way I was treated by Rochelle & I would give Shoppers Choice five stars."
"Tamica was great! She was so helpful in helping select the correct grill for my needs. It was refreshing to speak with a representative that was cheerful and helpful."
"I had a wonderful experience purchasing the Darlee patio furniture from Ultimate Patio via Shoppers Choice. The entire process was professional and very easy. Erin was truly outstanding. I would recommend Shoppers Choice to anyone looking to receive a great deal and pleasurable shopping experience. "
"I have made several purchases from ShoppersChoice.com for my new outdoor kitchen and have received excellent service. I would highly recommend them"
"Great service, very knowledgable. I would use BBQguys.com again and recommend them to anyone."
"Jeannelle was fantastic to work with. I have dealth with Shopper's Choice in the past so I was already a fan of the company, but Jeannelle brought it to a whole new level. She was very pleasant, very knowledgable of her product line and was able to put together the exact package I wanted very quickly. I will definitely continue to be a customer of Shopper's Choice and Jeannelle will be my first call. "
"The quality of merchandise was top notch. The only thing better was the customer service, especially Delva."
"Phenomenal customer service!! I called shoppers choice to understand how well the bbqguys.com merchandise would match our grill. My sales woman, Erin, was so helpful, settled all my doubts, that when I was ready to order I called back, specifically asking for Erin, so that she could assist me in any further discounts as she had proposed. She was patient and thorough, got me a great discount, and eased any stress over choosing and buying the many products for our outdoor kitchen! And as she said, our products were processed quickly, I ordered everything yesterday, and we were sent an email today from them confirming our orders have been shipped! I do have one item on backorder that they will email me when it becomes available. They keep in touch after the purchase though, which absolutely eases my mind that if anything does go wrong they will be only happy to help. Definitely recommend consulting shoppers choice before you buy! Thanks again, Erin!"
"Excellent customer service. Ordered a product incorrectly (my bad) and they went out of their way to correct the problem and get me what I originally wanted. "
"I purchased an awesome built in charcoal grill from BBQ guys through Shoppers Choice and had the best experience ever. I had questions about my new grill and accessories I could use with it, the customer service is the best you will ever experience. Keegan (and the company) went way above and beyond to make sure were were delighted with our purchase. Thank you Shopper's Choice!"