"My experience with Shoppers Choice was great. They have a WONDERFUL customer service team that provides strong communication skills and is available for your convenience. Hands down the best customer service I have dealt with. They were also very willing to make sure my experience was a good one and provided 100 percent satisfaction and hassle free returns. Thanks for an enjoyable experience! I will be back again soon!"

"After visiting many sites and speaking to numerous companies we were happy to speak with Tracey at BBQguys.com. Building and investing in an oudoor kitchen is not only expensive but stressful. BBQgutys.com not only had all the products at a great price but their insight on cabinets and accessories made our buying decision easier. There are lot of companies selling outdoor kitchen appliances but speaking with someone who know their products made me more comfortable in my decisions. Thank you BBQguys.com and will send you the pictures when we are done.."

"BBQ guys and in particular Tracy were very helpful and helped me make a great decision on several items for an outdoor addition. She walked me through my purchase with pros and cons of the items I considered. Purchases like this can be overwhelming for me but with her help it went smooth. Very product knowledgeable which helped out a great deal. "

"Excellent customer service from Keegan. I had bought a gas log set through Amazon and realized that there were more parts I need but was unsure on what to get for my fireplace. He talked me through as much as he could without physically being able to be there to see. While I did have another company come out to check what was needed, Keegan stayed in touch with me to provide any assitance that was needed. I was grateful to have him check in and provide any assitance that was required. Thank you!"

"Customer service is superb. Very thoughtful and efficient regarding cost/shipping/refunds. I had an excellent experience and would highly recommend ShoppersChoice.com"

"Rochelle took time to understand my problem, then worked with the manufacturer to come up with a solution. Excellent and constructive service!"

"I was shopping for a built-in grill and various accessories and decided to pick up the phone and call as opposed to placing the order online as I did have a few questions. I was greeted by an individual named Janelle, who was very helpful, informative, and very pleasant to speak with. There was one question that required follow-up and Janelle did get back to me in about 2 hours after researching my question. My products have not yet arrived, but based on my dealings thus far, I would recommend ordering from ShoppersChoice/BBQ Guys."

"My wife and I have recently completed a renovation of our backyard. After attending the spring home show in San Diego and visiting numerous outdoor vendors, we decided to purchase a Lion Premium L75000 built-in grill. While we weren't sold on any of the ready-built units at the show, I went to work on the internet, searching for the best price on the BBQ we selected for purchase. I came upon BBQGUYS.COM through ShoppersChoice.com and read the excellent reviews. We found the customer service from Erin to be exceptional. She answered all our questions and made several suggestions, of which we took. Within the hour of ordering, we were sent an email that our purchase would be shipped within 24 hours. In addition, the shipping was free. Customer service and follow up with this company is an A+++. We plan on referring the company to all our friends!!!"

"SALES PEOPLE WERE VERY HELPFUL IN HELPING ME PUT TOGETHER THE ITEMS MAKING UP MY OUTDOOR BARBECUE. THEY WERE ALSO HELPFUL IN HELPING ME DECIDE ON THE BABERQUE GRILL TO PURCHASE. THEY ALSO FOLLOWED MY INSTRUCTIONS AS TO WHERE TO SHIP THE DIFFERENT ITEMS BETWEEN TWO LOCATIONS WITHOUT A PROBLEM. CUSTOMER SERVICE WAS VERY HELPFUL & PATIENT ANSWERING MY MANY QUESTIONS."

"they were wonderful, I had issues with the item not being as pictured and they were all over it, trying to get me the right thing it was a pleasure doing business with them, very prompt attention on all fronts and extremely courteous one of the BEST online shopping experiences I've ever had. highly recommend them!"

"Erin has been great. She was very informative and insightful. She knows her bbq grills well and I felt confident in making a choice given her expertise. I have already recommended friends to BBQ guys because of her service. "

"Erin was exceptionally helpful."

"I was pleasantly surprised. When I heard that the ice maker that we purchased in Oct 2012 and installed in March 2013 had died after only a week, I figured it was just my bad luck as surely an Internet store wouldn't stand good for it.

I was wrong. A fellow named Keegan responded to my emails. After sending him some pics of the malfunctions he worked with the manufacturer to remedy the situation and had a replacement unit on the way in a day. If only all transactions could give you this sense of relief!"

"As background for the readers this is only the 2 time ever I have taken time out of my busy day to give a retailer a review and the only reason I did is becasue they deserve it in this era of limited quality customer service.

It was a great experience shopping with ShoppersChoice.com and their invaluable assistance. I received the products I ordered after many questions and request to Erin H. from Customer Service and they were as described and expected. Above all their customer service was exceptional and one of the best I have ever experieinced. We should have more retailers who strive to service their customers like ShoppersChoice.com serviced me on this transaction.

Would use them again in a heart beat and recommend them to all.

Sincerly, Tony
"

"Great place to shop! VERY VERY friendly and helpful. Also knowledgable on products!!"