"Extremely helpful customer service helped me create a design for my outdoor kitchen and select the right products from an excellent selection. They didn't try to oversell. A real pleasant experience dealing with this company. Everything shipped on time and with no defects."

"I am very satisfied with ShoppersChoice.com. Placing my order was very easy. Prices were competitive with other sites, but unlike other sites had a much broader selection which allowed me to order all of the items I would need for my project. Customer service representatives were extremely helpful in making an exchange of one item prior to shipment and fixing a minor problem with another item after it arrived to me. "

"Dear ShoppersChoice,

Thank you for the excellent customer service. This is the second time I've need customer support and both occassions I have been very impressed. Keegan is Awesome !!!! Best customer service anywhere .........Many many
thanks for the excellent manner and speed at which you resolved my
issue..............Fantastic !!!!"

"I ordered a barbecue grill for my new barbecue island.The cost was over $3000. My customer rep was Chris Harvey. He has to be the best customer rep I ever dealt with. He was quite genuine in helping me. The price I got for the grill was better then anywhere else I checked. The grill came on time without even a dent on the outside box. When I ordered the grill I asked Chris if the grill came with a cover. He stated he wasn't absolutely sure but if it didn't he would be happy to send one. He said he will make a note about this in the computer? The grill did not come with a cover.A month and a half later I sent an email about the the cover. I received an email back from Chris the same day. He apologized that the grill didn't come with a cover and stated he will get one in the mail. Just a few days later the cover arrived. What great customer service. I will use ShopperChoice again and again!"

"I purchased an outdoor icemaker 10 months ago through Amazon with the direct seller being Shoppers Choice. After trying to resolve a problem with the warranty company (I paid for extended), the MFG and then Amazon, I was ready to give up as no one cared to help. I then called Shoppers Choice and was extremely impressed with their concern for helping me. Rochelle was very professional and got right on my problem. She promised to call me back within 48 hours and did stating the MFG would be sending me a new unit. I would strongly recommend this company to anyone as most companies today only want to sell you something and are difficult to work with when you have a problem."

"I recently purchased over $8000 worth of stainless outdoor kitchen drawers, grills, doors, ice bins, grills, and power burner. I emailed BBQ Guys/Shopper's Choice customer service several times before making my purchase and received prompt helpful responses. I was very pleased with the customer service and fast response times. I would happily do business with them again in the future. Jeanelle was wonderful to deal with. Thanks!"

"We received all of the outdoor bbq items we purchased through ShoppersChoice.com. Everything came in excellent condition and the delivery service was prompt. We already ordered another item from ShoppersChoice.com. We will continue to use them for purchases. Tracy again, was very helpful and processed our order quickly. She is great to deal with. Thank you ShoppersChoice.com"

"They are very professional & My order was delivered as promised - in a very timely fashion.
Tracy is an asset to the company!
She was extremely helpful & knowledgeable about all the products - not to mention very patient with Me.
She even followed up to make sure everything made it in great condition & was to My satisfaction.
"I'll be back"
Dr.W. "

"No complaints! Customer service was very helpful, and the grill is top notch."

"Excellent customer service. Delva has been a pleasure to work with. Outstanding communication from the company. "

"I was hesitant to buy a $1500 Blaze grill online, sight unseen. The grill shipped when they said it would and arrived when they said it would in immaculate condition via R&R with a very user friendly driver. The grill is beautifully designed and solidly built using first rate materials - for example, the grilling grates are constructed of welded stainless steel rods of heavier gauge than some big name grills costing thousands more! - and it cooks at least as well. I had a few questions and Nick at Blaze Grills was incredibly helpful and Delva at Shoppers choice cheerfully followed up to make sure I was taken care of - all in all a great shopping and customer care experience - I recommend this organization most highly."

"Fast and friendly service, no hassles.
The staff accompanied me every step of the process, no matter how many times I had to call for questions.
They offer best quality products and deliver in no time, you won´t be disappointed.
Definitively, the shoppers´ best choice"

"Very helpful customer service regarding an incorrect order."

"Lynette was fantastic to work with and went the extra mile to push the carrier to get my orders out as quickly as possible - although some of it was out of her control. I was continuously updated and "in the know" about where my order stood."

"Fantastic customer service from Jeannelle. Great prices too."