"What a great shopping experience... great advice from our sales rep, prompt delivery, and excellent quality product. I would definitely buy from BBQGuys.com/Shoppers Choice again.

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"Recently I ordered Gas Fire Logs from Shoppers choice through Amazon.com. I found out later that I needed a special gas burner other than the gas line in my fireplace. I called several places to purchase the burner including the manufacturer without success.
Finally I called Shoppers Choice and spoke with Tracy. She was very helpful. She listened attentively to my story. Was able to locate the burner that I needed and we successfully completed my gas fireplace system. I really appreciate all the help Tracy gave me and her attitude was friendly, calm and very professional. I asked Tracy if I could speak to her supervisor but she was not available. I hope Tracy is appreciated at Shoppers for her excellent customer service. Tracy suggested I write a review"

"Great products for reasonable prices, unbelievable fast shipping/handling and a very courteous customer service dept. Overall an A+ shopping experience!!"

"Super fast shipping! Ordered on the 22nd and my son received it the next day. It does help to be in Texas and fairly close to the store. It was a birthday present and he wants to wait till then. He's having surgery tomorrow and I know it will be a part of his rehab to BBQ on the patio. Thanks again"

"Tracy, the salesperson assiting me was very knowledgeable and was patient in answering all of my questions. She is an excellent reppresentative for the company."

"I purchased an ash pan for a charcoal grill from shopperschoice.com and it arrived damaged. I e-mailed the company and the issued was resolved quickly by customer service.
I received a phone call from Erin Hopson to discuss the problem and was asked to e-mail pics of the damage. Due to the excellent customer service of the the company I received a replacement a few days later in mint condition.
Thank you Erin.

Helen Walker"

"The website was super informative and the on call customer service was very kind and helpful. She was knowledgeable about the product and helped me to make a few of the decisions that were still nagging at me regarding my purchase. I would definately recommend this site to friends and family and would shop from them again!"

"Keegan,
Thanks so much for your EXCEPTIONAL customer service! I hope you are recognized for this as it is a rarity in this day and age. I would recommend ShoppersChoice to anyone for the customer service alone. Thanks again!"

"Your staff is a credit to their profession. Chris Harvey went beyond the call of duty to work with me and as a result you won the order. Class act all the way."

"I would definitely shop with Shopperschoice. they have a great customer service team and I was very satified with my puchase. they are prompt with follow up and delivery of merchandise. i want to personally thank Rochelle the Resolution specialist. Best regards and future success. Joe."

"To my welcome surprise, a resolution officer named Keegan initiated a conversation designed to let me track replacement of a ceramic fire log that had arrived broken in the shipment. At least three more emails were sent, and the new item arrived in flawless condition. Rarely, if ever, have I experienced such attention to the replacement of a broken item in a shipment. The whole transaction could well have occurred, but this company actually provides someone to follow up very closely. Kudos to ShoppersChoice.com!"

"I had a problem with concealed damage on my shipment, a very heavy gas grill. ShoppersChoice was extremely responsive, and resolved the problem immediately to my complete satisfaction. I recommend them highly. Delva, in Customer Service did a great job handling our issues. "

"Very helpful and professional, they were very pacient with me as my out door project took 20 monts instead of 7. There were problems with the BBQ I purchased, but Delva took amazing care of the whole situation and stayed with until all was take care of.
The shipping was fast, no damage at all. There was a lot of stuff being delivered. "

"I just completed today my order with BBQGuys.com. I had a wonderful experience having Chris Harvey advising and assisting me to make the best choise for the components of an outdoor kitchen. Chris's great knoledge, friendly attitude but very professional, his relaxed approache and no sale pressure, his wilingness to provide the best price and his ability to follow up on loose issues and provide the unswer gave me comfort and confidence that I did choose a top of the line retailer which I will use in the future and recommend from my hart.

Constantin"

"ShoppersChoice is a BBQguys.com site. I was doing some research on a grill I had found in a local retailer. I found the site very helpful in doing comparisons for many options. More than I had expected. When it came time to purchase BBQguys was having a sale on the grill I was looking at. It was an unbelievable deal. So good I had to call. The staff who answered were more than helpful. When they did not know the answer to some of the questions they called the manufacturer. I was very detailed in the questions I had asked and I got everyone of them answered. They even had to call me back. Which they did. I would highly recommend them. I don't do reviews like this, but in this case I felt I needed to share the good feedback to help others know the service and support you can receive from them."