"Was fairly simple to find what i wanted, price seems good, but have yet to install."
"The certificates were legitimate and verified on Microsoft.com. My apps were downloaded and running within minutes without any issues. I will recommend this site to everyone. "
"Had trouble mostly with Microsoft. Followed instructions but somehow what (I thought) I ordered was the Home & Student Office 2021. I followed SoftwareKeep's instructions to get the download, but Microsoft's response only gave me an offer to buy the Office Home and Business 2021 (365) which I want nothing to do with. I replied to the last email from SoftwareKeep and told them my problem but have not heard back from "Steve." Anything you can do to help would be appreciated."
"Big time help. Daniel quickly figured out the problem and took the steps to resolve them. Got my 2019 version up and running with no issues. "
"Ordered the software and ready for download immediately. Worked as advertised. Will definitely purchase more software from this site. Thank you!. "
"Thank you so much for your product. It's great and I have to mention that Ryan --the chat rep on your site--was extremely helpful and patient with me. I had to keep going back on your chat for almost each step of my downloading the software, etc. but I needed help and he answered all the questions until I could use open and use the software.
Thank you!!!"
"Fast processing and support. Thanks!"
"Purchase process was easy and the download worked extremely easy. The install was a simple click and all apps work properly. "
"good service after 6 Ph calls"
"Softwarekeep accepted my order, took my payment, then canceled my order. I do not know if my payment has been returned."
"Just got a new MAC and needed to add Word and Excel. Good price and great customer service. "
"Daniel was very helpful, knowledgeable, and patient, taking the time to respond to my questions."
"Great price and support on chat line"
"Convenient purchase, fast deliver. Daniel was helpful."
"Lots of help, friendly people."
"Worked well. Got my software and installed it on a matter of minutes. Very pleased!"
A rep from Softwarekeep.com, Softwarekeep, has responded:
“Hi,
Thank you for taking the time to share your feedback with us. We appreciate hearing from our customers, even when the experience doesn't meet their expectations. We sincerely apologize for any inconvenience caused and would like to address your concerns.
Upon thorough investigation, we see your order was never cancelled. In fact, you were offered a free upgrade to Office 2021 Professional Plus to which you agreed to accept and was immediately sent in the same email support thread.
We kindly request that you consider revising your store review to reflect the outcome of our efforts. Your revised review would be greatly appreciated and would help us improve our service to other customers.
If you require any further assistance or have any concerns, please do not hesitate to reach out to us. We are committed to providing our customers with the best service possible, and we appreciate your feedback.
Thank you for taking the time to read this email, and we hope to hear from you soon.
Kind regards,
SoftwareKeep
”