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Product & services pricing
4.37/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.08/5
Customer service:
4.56/5
Return/Replacement policy:
3.94/5
Featured Review


Verified
5/5

2023-09-08

Excellent service

"Problem resolved quickly."

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Verified
5/5

2023-09-08

The customer service was knowledgeable and efficient.

"I was so appreciate of the fact that I could explain a complex situation with a real person, not someone or a bot following a script."

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Verified
5/5

2023-09-08

Fast and works

"Submitted order, slight delay for validation, received email, worked flawlessly. Great experience. Recommended!"

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Verified
1/5

2023-09-08

Make Sure You Get What You Pay For--Or Find Another Software Source

"Tried to purchase Publisher as a single app on top of our 365 subscription, but was told the licenses had run out and they'd give us Professional Suite 2021. So, we're stuck with a different format for updating our apps and now have duplicated 365, which was already paid for. The first customer service person who helped us was trying to be generous, but should have explained this would replace 365 (hey, they're the experts, not us). The second person we chatted with, after we realized the problem, insisted we'd be better off with this Suite and we could get a refund for 365, etc., etc. Too late to get the refund from Softwarekeep since we'd accessed the product key. It might be don't shoot the messenger, but it seemed like we were having something forced on us. Again, we had no way of knowing what a mess this supposed substitute would make of things and they should have just said they could not supply the app as purchased. Sure, it could be a nice fix, but it should have been explained and we should have been allowed to say no thanks if they ran out of Publisher licenses."


Verified
5/5

2023-09-07

Excellent service and response.

"Excellent service and response."


Verified
5/5

2023-09-07

Legit

"Easy browse and price affordable "

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Verified
1/5

2023-09-07

****

"Tried to cancel it less than 30 mins after buying it cos my os wasn't compatible. Wouldn't refund it. Swindlers."

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Verified
5/5

2023-09-06

Fast response

"Have not downloaded the new software yet, but the information came back immediately with not waiting time. Great price also compared to other vendors."

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Verified
5/5

2023-09-06

Best price and service

"The price was amazing and delivered quickly. Did not expect everything to go so well. Will definitely come back. "

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Verified
5/5

2023-09-06

Great service from Eric

"My issue was solved very quickly and efficiently"

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Verified
5/5

2023-09-05

Love the help

"I finally decided to get a product key and had no clue what I was doing got some help from Joe on how to properly install windows sadly the key I got didn't work so had to reach out for help again and got Daniel to get me a new key that worked and I thought it was not gonna solve it. I am so happy with the results and all the help I got to get my windows activated :) "

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Verified
4/5

2023-09-05

Older laptop now has Power Point

"I have all the Microsoft 365 "stuff" on my current laptop but needed Power Point on an older laptop. Some of the directions were a bit hard to follow for me but in the end all is well."

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Verified
5/5

2023-09-05

Fantastic response, quick turnaround

"I had purchased a windows key but it wasn't working. Emir, who was our technical support person, was very prompt, walked us through the registration process. When the keys provided by the store didn't work Emir gave us the right instructions to resolve the issue. He called Microsoft directly and provided the confirmation code which solved the issue.

Thanks Emir! And thanks softwarekeep.com.
"

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Verified
5/5

2023-09-05

Joe did a great job. He was fast and efficient.

"Joe did a great job in installing my Word 2021"

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Verified
5/5

2023-09-05

Seemless

"I learned about this website from watching a YouTube video. Purchasing the software and redeeming. It was a seamless experience. Recommend highly."

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