"Was fairly simple to find what i wanted, price seems good, but have yet to install."
"I needed PowerPoint to load onto a laptop for my church. Simple install and a really good price."
"did not work, do not know how to make it work, wasted over $100. that being said i did not contact anyone. Had a friend guide me to free Microsoft products on-line and accomplished what i needed"
"I was struggling to download Microsoft word for my 2017 MacOS High Sierra laptop and BRYAN was incredibly helpful! I have been trying to download this software for a month and running out of places to turn for help and he helped me get it within an hr. I am so thankful!! Great job Bryan, I really appreciate all your help!"
"Was not able to properly download. This purchase was a waste money. "
"Daniel was a great help in helping me to get my activation key to work for Windows 11. It was nice to have it resolved so quickly."
"Found easy to purchase and install software with responsive tech support."
"I ordered Office 2007 and the download link delivered Office 2010 ,,,, $$ wasted. Based on this one experience, I cannot recommend this company."
“Hi,
I hope this message finds you well. I wanted to personally address the concerns you've expressed in your recent review regarding your purchase software. We genuinely value your feedback, and I want to assure you that we are committed to resolving any issues you may be facing.
Our deployment system is designed to send out a logical upgrade for extra charge if the ordered software is not in stock. Since Office 2007 went out of stock, you were sent instead Office 2010 Professional Plus to avoid any delays,
We're dedicated to ensuring that your experience with our products and services is a positive one. Your satisfaction is our priority, and we're here to assist you every step of the way.
If you could kindly respond to our emails or reach out through our real-time chat or phone support, we would greatly appreciate the opportunity to address your concerns promptly and comprehensively.
Thank you for your understanding, and we look forward to assisting you further.
Kind regards,
SoftwareKeep”
"I purchased MS Office for Mac. It was easy to find it your website, and the price was good. You also accepted the payment method I prefer. Details for the electronic download were communicated to me just a short time after I received my order confirmation. Well done. What's not to like?"
"Quick and easy. Give this site a try."
"Easiest software installation I have done in a long time! "
"Software was delivered as promised and at a great price."
"I purchased Office 2021 and had an issue installing. Bryan was able to get into my computer and install properly and help me set up email accounts. He was fantastic!
Jerry S."
"The download time, related instructions, and product are top shelf. This has not been the first time using Softwarekeep.
Thank you."
"Fast and easy transaction. I will definitely be back for other software!"
"Purchased Office for Mac yesterday and had issues downloading and installing at my end, because of my lack of patience. And a wrong answer to a question from Microsoft in the process. Immediately contact Softwarekeep.com. They responded responded within 30 seconds or less. Brian came on the line and sent a link to Zoho.com. Ray took over and did a terrific job on solving or correcting the problem that I created and then proceeded to install Office and get. me up and running. This was SERVICE at its best. Definitely recommend SoftwareKeep.com Lou from Tucson, AZ"
A rep from Softwarekeep.com, CustomerSupportTeam, has responded:
“Hello,
Thank you so much for leaving us your feedback, this is is extremely valuable to us, and we appreciate you bringing this matter to our attention. We would like to also express our sincere apologies for the negative experience you had with your purchased software.
Our support team is fully committed to resolving any issues our customers encounter. We attempted to call you today to assist you but we could not reach you. To assist you further and address your concerns, we kindly request that you provide us with specific details regarding the problem you faced. This will enable us to investigate the matter thoroughly and find a suitable solution.
Please reach out to our customer support team at our website. We assure you that we will do everything in our power to rectify the situation and ensure your complete satisfaction.
Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding. We look forward to hearing from you and working towards a resolution.
Best regards,”