ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.95/5
Chance of future purchase:
3.82/5
Shipping & packaging:
3.90/5
Customer service:
3.78/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
5/5

2024-10-16

Carlos!

"Carlos was great. He knows his job & does it well. He was always at my house very close to his time he gave me. He was very polite and very professional. He found three parts that were bad on my washing machine and it operating like it was new. Thank you Carlos for all your hard work and patience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-16

Great experience with Allstate

"I sent them my busted laptop for repairs. The entire experience from reporting the problem, to completing the claim, sending the equipment and having it back was efficient and seamless. The computer works like new and I couldn't be happier!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-16

My case was successful

"They really trust the customer and don't ask a lot of questions I got my reimbursement quickly thank you Great job Allstate "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-16

Great choice

"Always had a great experience with Allstate. Now everytime we need to lurchasw anything, we always make sure to purchase on shop that offers Allstate protection plan."


Verified
5/5

2024-10-16

Paper Printer- jamming papers and error issues

"Jamming papers and error issues. Could not fix or clear errors. Filed claim and decision was make quick to refund. Very satisfy and appreciate the service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-16

Awesome

"Excellent customer services "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-16

Excellent customer service & response time!

"Excellent customer service & response time."


Verified
5/5

2024-10-16

Great !

"Over all a great experience !"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2024-10-16

Great Service

"Scooter died warranty honored now getting a refund since you couldn't find scooter replacement."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-16

WONDERFUL SERVICE !

"It was extremely upsetting to find that our expensive two-year-old refrigerator/freezer was malfunctioning, and that we had lost all of our food, but when I contacted Allstate/Square Trade I was very well treated, and the service was fast. Because I had a few problems with the online site, I was directed to a call center, where I was given excellent assistance throughout the process. Soon, with their guidance, our claim was completed, then accepted, and soon afterward we received the checks to cover the service, which we had already paid for, and to cover some of our food loss. I was very impressed with the service provided, and would purchase Allstate Protection again for any major appliance."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-10-16

Amazing

"Wonderful experience. Everything was fixed! Thank you! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-10-16

Protection Plan

"Great I will always purchase Protection plan on all purchses over a hundred dollars"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-16

They were there when I was in need

"We were in need of a ride lawnmower so I was online shopping and got one it asking if I wanted insurance i said yes after 35 days the lawnmower stop working I call Allstate they said it was still under warranty but when I called the company they said they wouldn’t cover so I Allstate again they said if I pay for the repair they would refund my money and we had the lawnmower fixed the next day I had the receipt from the repair shop I had taken a screenshot of the receipt and sent it to Allstate 5 days later I had my check they are the best "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-10-16

Insurance is a must

"They repaired my earbuds back to 100%, great job"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-10-16

Allstate Square Deal insurance for refurbished computers paid off this time.

"I received my Dell Precision 3630 on January 19 of this year. It had issues to begin with but I found ways to get done what I wanted. Then on or about October 2 essentially 2 weeks ago, first the Internet would not connect through Edge, Firefox or Chrome. This situation "kinda pailed" in comparison to the computer freezing, then crashing totally and is now junk. I might be able to salvage the hard drive and RAM? What good is RAM without the model number of the RAM identified . So, essentially the hard drive is the only component that is really salvageable maybe?
Thank goodness for Square Deal warrranties! I have bought them for any computer bought off of Ebay, and it finally occurred I suddenly lost my work computer and needed a replacement.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges