"When I purchased my printer, I also purchased the extended warrantee , not knowing how important that would turn out to be. As it turned out my printer developed a non repairable problem determined by the manufacturer.
That it when Square Trade came in and took control . They checked the purchase , and warranty info, and refunded my purchase. Thank You."
"Great and easy to work with"
"From star to finish the personnel was very very kind."
"Everyone involved has been great."
"Ashley at Sam's Optical in Fort Smith was very helpful. "
"Great service, highly recommend "
"The overall experience was good. Quick and professional. Easy to navigate thru the process. "
"Great Service done very well"
"Well it's like buying another fone for the cost of the plan. It pays to be simple minded and protected by ALLSTATE!"
"Great service and very professional. Claim settled very quickly"
"While I had issues initially (email address wouldn't work) Allstate worked with me and got the issue solved right away. The upload process was quick and easy and I got my reimbursement within a day. "
"When I received my robot back it was full of dirt and dust including in the box. The robot has not worked correctly since receiving it. It does not go past the perimeter of my rooms even after multiple calls with shark. This was not an issue before I sent it in to get the side wheel fixed. "
"All of our appliances are covered by this warranty. Fortunately, we’ve only needed to use it on the dishwasher. But we are glad to have this coverage because our dishwasher has been problematic for the last year. Filing claims have been easy and problem-free. Unfortunately, after repairs had been made on three separate occasions, the problem still persisted. We are thankful that we received a full refund for the purchase price of the dishwasher, without having to put up a fight!"
"My granddaughters computer screen had issues and I filed the claim on line and sent the computer to the address provided - they responded immediatley by email when recoeved and had it repaired in a few days and returned within a week."
"I had bought the protection plan at sam's club for my eyeglasses.
It's well in the basement, they fell off my face and scratched the lenses.
All state came through in spades.Refunding my complete purchase price, minus my twenty five dollar deductible.
It was, fast easy, and a great experience all the way around."
"Awesome experience! Good customer service "
A rep from Allstate Protection Plans, Reviewer2582780679, has responded:
“Hello Theybrokemyshark,
We apologize for any frustration surrounding your claim.
SquareTrade uses certified technicians to complete all repairs and we perform extensive diagnostic tests to confirm functionality before returning a device to our customer. We offer a service guarantee of the work done for a period of time after the mail-in repair, for any failures once the claim is completed. We are sorry the issue with your device is still not fully resolved.
At this time, we have reached out to you to discuss this and ensure the proper support is provided to resolve your issue.
Thank you,
RR.”