"When I purchased my printer, I also purchased the extended warrantee , not knowing how important that would turn out to be. As it turned out my printer developed a non repairable problem determined by the manufacturer.
That it when Square Trade came in and took control . They checked the purchase , and warranty info, and refunded my purchase. Thank You."
"Fast and easy. Thank you "
"Very good service and fast"
"I was pleasantly surprised how easy and smooth the claims process was. Truly worth purchasing the protection."
"Very easy and response was immediate "
"Great response Quick service "
"Easy breezy, would recommend "
"They did a poor job on repairing the tablet. The Screen wasn't inserted all the way which caused the screen to crack again."
"Kept in touch from start to finish with the ordering of a replacement "
"My air purifier quit working after the manufacturing warranty ended. I filled my claim and had a replacement product within 2 weeks. It was easy and quick."
"My issue was resolved fast and the customer service representative I worked with was friendly and knowledgeable. "
"My claim experience was great. Reimbursement for freezer was fast . At this time, I have not received reimbursement for spoilage or an explanation why not."
"Excellent communication. The process was quick, easy, and well managed. "
"Received a virtual credit card but I would rather have a paper check, Not happy with virtual credit card, and not able to use the total amount when paying for something that cost more."
"When I contacted them, I always was given a quick response. I am very satisfied. "
"I had a swollen battery on my old phone. When we described our problem, the person knew exactly what I was talking about about. He sent me a new phone and it is great "
A rep from Allstate Protection Plans, Reviewer3946019936, has responded:
“Hello Reviewer778023360,
We apologize for any frustrations caused surrounding your Galaxy Tablet claim.
SquareTrade uses certified technicians to complete all repairs, and we perform extensive diagnostic tests to confirm functionality before returning the equipment to customers. We offer a service guarantee of the work done for a period of time after the mail-in repair for any failures once the claim is completed. We are sorry the issue with your device is not fully resolved.
We reached out to you to address this matter and to provide additional support.
Thank you,
HG ”