"When I purchased my printer, I also purchased the extended warrantee , not knowing how important that would turn out to be. As it turned out my printer developed a non repairable problem determined by the manufacturer.
That it when Square Trade came in and took control . They checked the purchase , and warranty info, and refunded my purchase. Thank You."
"Claim was. Dry quick and easy"
"Thank you for the replacement. Exactly what I wanted. Customer service was beyond amazing. So friendly and helpful in the process."
"Great service and very easy. "
"Very knowledgeable and very fast assistance"
"I was having problems with my son's new ride on toy that we had just purchased for his birthday. I knew we had the added protection from Allstate. So I contacted them and they were able to resolve my issue fast and efficiently. I highly recommend Allstate for any insurance purposes."
"good to do business with!"
"Submitting the claim was easy and product was returned quickly."
"Excellent service, easy and very kind. Resolved my issue with return of my mobile for refund quick and simple."
"Execllent service. They couldn’t repair so the replaced with a check."
"Was easy to go the web site find input information on your item make sure you get your receipt that’s the hard part. Then when verifying product was easy serial number wasn’t hard to find . "
"It is a good plan, but be ready to flight for your rights. In my case the offer me 6 different choices of earbuds replacement and 5 of those were not close to the quality and form factor of the ones been replaced. The remain alternative was a refurbished one with only 90 days of warranty. We ended on good terms, by getting a check for the amount that I paid for the buds."
"Dryer works now no longer needed service"
"I am still working on my claim after 3 months trying to get my furniture replaced. I have spoke with multiple representatives and most have been helpful but just seem to pass my case along. I am hoping for this issue to be resolved soon. "
"I was instructed to go to the manufacturer who was unwilling to help me. Reached out to Allstate and haven't heard back from anybody yet so I really can't say if I'm satisfied or not, yet."
"Fast and accurate I'm very pleased "
A rep from Allstate Protection Plans, LashaunSteele, has responded:
“Hello Reviewer2393542157,
We apologize for any delays you have experienced with your claim.
SquareTrade does our best to provide our customers with efficient and effective resolutions since we want to make the claim experience as hassle-free as possible. We offer various resolution options for furniture claims to ensure we meet service needs and efficiently resolve our customers' claims. Several factors could impact our timeliness on a claim resolution, such as a customer's location, technician availability, item type, and so on. However, our goal is to ensure we avoid any issues that can cause a delay.
We reached out to you to address this matter and to provide additional support.
Thank you,
LS.”