"When I purchased my printer, I also purchased the extended warrantee , not knowing how important that would turn out to be. As it turned out my printer developed a non repairable problem determined by the manufacturer.
That it when Square Trade came in and took control . They checked the purchase , and warranty info, and refunded my purchase. Thank You."
"From the time I connected with your team, everything went like clockwork to resolve my issue and get the claim process and paid. It was a great experience. Thank you very much."
"I had hoped for this insurance, but it turned out to be a great stroke of luck. Everyone working here seems to be the epitome of 'excellent service'. It's a service I would definitely recommend to those around me."
"I've always great experiences with Allstate's insurance and warranty policy. I would definitely recommend to my family and friends. I will also use them again in the future for my insurance needs. "
"Technician replaced main board but it immediately blew on test cycle. "
"Everything went great. The guy was super knowledgeable and fixed my problem "
"Awesome………did a great job"
"We had our replacement TV in 2 days!"
"Took multiple phone calls to get a Frd Ex mailer/ Fed Ex lost the package. Took 3 weeks and more than a handful of phone calls, but O finally got a check for my lost Fitbit. I am currently not planning to wear a watch"
"Very good service.excellent"
"Tengo 3 semanas tratando de resolver el pago de la aseguranza "
“Hello Reviewer3688487599,
We apologize for any frustration surrounding your claim.
SquareTrade does our best to provide expeditious and hassle-free service to our customers since our goal is to provide a smooth claim experience and eliminate any issues that can cause a delay. We want to ensure that you have the support you need during the claim process, either via phone or our chat feature. We are very sorry this has not been your experience.
We appreciate you taking the time to review us and we hope to provide a better experience in the future.
Thank you,
HG”
"I am still waiting for parts to be sent. Fed x listed a label was create on the 6th but they have not receive the package for shipping yet. I have received two small packages but not the large one with most of the parts
"
"Fast & fair resolution for my claim "
"I had an Xbox that I bought on ebay and bought the Square Trade Warranty just in case,
Video stopped working after about 3 months, I opened a claim and they fixed it quickly.
Very Pleased!"
"It was easy to get a replacement phone the only problem I had they sent me a different phone that I have to get used to using all over again"
"I had 5 service calls in one year on a washer. Finally I was out of warranty and used Allstate. They had a worker who recognized what a lemon it was.
He did a great job as well as your office personnel .
I bought a new washer and requested Allstate insurance !"
A rep from Allstate Protection Plans, Reviewer1530533754, has responded:
“
Hello Reviewer2427126670,
We apologize for any frustration surrounding your claim.
SquareTrade uses certified technicians to complete all repairs and we perform extensive diagnostic tests to confirm functionality of items that are repaired. We offer a service guarantee of the work done for a period of time after the in-home repair, for any failures once the claim is completed. We are sorry the issue with your item is still not fully resolved.
At this time, we have reached out to you to provide additional assistance and support.
Thank you,
RR”