"My grandson gave me cell phone a deep soak in the dog's water bowl. I submitted a claim online and was immediately approved. As soon as I shipped the damaged phone, I received the digital Walmart gift card via email. I will always buy the insurance from now on."

"Thanks for a fast solution with courtesy!"

"Allstate has great protection plan, and easy to work with when making a claim."

"The process to file a claim was simple and quick. The reviee process was just as quick. The final resolution was better than I expected for a vintage electronic purchase. I'm 100% satisfied."

"went very well got my refund"

"Quick and informative. Good communication."

"We were only looking for a replacement remote system for our lift chair. They replaced the entire chair due to wear on leather. Granted we got the bottom part one week and the back /arms today. Still more than we were expecting

Bill and Ann"

"excellent service and super fast repairs to my laptop"

"My prescription changed and because I had this protection, I was able to get new lenses for my glasses for no charge. Thanks!!!!"

"I had two experiences with Allstate/SquareTrade in two days because the appliance dealer neglected to forward our information to Allstate at the time of our purchase of the warranty coverage. The first agent I spoke with, when trying to file the claim the first time, was extremely patient and pleasant with me. She tried every way she could to locate our file, but she was unsuccessful. She apologized and stated I really needed to start with the appliance dealer. Since I was sitting outside the dealer in my car with all the records necessary to start the claim, I went inside and prevailed on one of the store's reps to find out what happened. He decided that somehow their service department never forwarded our information, so he re-entered everything. After waiting maybe an hour, I heard from Allstate, and began filing the claim. Rachel was excellent in setting everything up once I answered all her questions, and a few days later a technician arrived to start the repair. I was kept informed about the date and time of the repair, and the technician called me about 15 minutes before his arrival, so we knew exactly when to expect him.
The technician was fantastic with his troubleshooting as well as informing us of what we can expect after the replacement parts arrive late next week. We look forward to the completion of the work, but the lead-up to that has been good."

"Excellent customer service."

"The response was excellent from my first report for repair to receipt of the repaired product. "

"What a great experience knowing I can replace my glasses for such a low price"

"Helped me so much with my TCL Roku TV that wouldn't turn on anymore! Then they sent Pioneer Xumo replacement TV me a replacement TV. That replacement TV screen is damage. Now they are sending me another replacement TV! Best company!!! Thank you Allstate!!!"

"They sent me a very crappy scooter, thing isn’t even half as good as the one I originally had already. Thing barely worked and couldn’t even go 10 mph. So disappointed. I had to walk 3 miles because of it in the rain. So upset and disappointed to say the least. Customer service was the only good thing about this experience."