"When I purchased my printer, I also purchased the extended warrantee , not knowing how important that would turn out to be. As it turned out my printer developed a non repairable problem determined by the manufacturer.
That it when Square Trade came in and took control . They checked the purchase , and warranty info, and refunded my purchase. Thank You."
"Wonderful service! Thanks"
"My dryer became inoperable due to a PG&E voltage surge which took place on start-up after a prolonged electrical outage. Allstate sent a well selected Appliance Repair Technician for service. He worked his way thru clearing all error codes and ordering of correct replacement parts. Unfortunately, my dryer could not be repaired in a cost effective way. As soon as replacement became the remaining option, Allstate promptly looked for a straight across replacement. There being no replacement Allstate paid the full purchase price of my dryer. This allowed me to purchase a new dryer."
"I have been fighting with them for a week I'm tired of it."
"received coverage without problems. worth the cost."
"I was having an issue with my sound bar where it wouldnt connect to the TV, and the lights on the front would continuously cycle and never make a connection thus no sound coming out. I remembered i had warranty on this item and quickly filled a claim. It was approved right away and i have yet to send in the item, mainly bc it appears to have recovered. I may still send it in bc i dont want it to become a problem down the road. Very happy with response time and agreement to have it repaired w/ no hassles and/or argument "
"Super gracias a dios y a allstate por que ya compramos otra secadora y le pusimos la misma protección"
"My claim was submitted, and resolved in minutes. Thank you for excellent service. "
"Had a hard time sending my recipe. Thought I was getting all my money back. "
"excellent they take care everything "
"I’m not a person of many words so keep up the good work "
"In utilizing the warranty, it was important that I provided all pertinent information to move the process along. Once that review was done. Assessment was made on my reimbursement. What’s the claim was processed It was resolved immediately"
"Protection plan was purchased when I bought the TV at Walmart. When the TV had big problems I called to put in a claim. The agent I talked to was excellent. I don't hear well and she had to repeat her words several times, but she was very patient with me nonetheless.
As it turned out this TV had a recall notice from Vizio for the problem I was experiencing so she connected me with Vizio, who refunded my entire purchase price.
So, ALLSTATE did not have to pay for this claim BUT......IF I DIDN'T HAVE THIS PROTECTION PLAN I WOULD HAVE NEVER KNOWN ABOUT THE RECALL. $30 well spent."
"Process was very quick & easy, explained problem & received an e- gift card for reimbursement "
"Good experience in communication "
"Communication was limited, turn around was longer than normal due to July 4th holiday."
A rep from Allstate Protection Plans, Reviewer3946019936, has responded:
“Hello Reviewer303039500,
We apologize for any frustrations caused surrounding your TV claim.
SquareTrade protection plans are extended warranties designed to provide peace of mind by protecting against mechanical and electrical failures when the manufacturer's warranty has expired, or the manufacturer cannot assist during their warranty period. If the manufacturer does not provide service, SquareTrade can reevaluate the case to see how we can take care of the customer's issue.
We understand the frustration that can come from this. At this time, one of our specialists has reached out to you to provide additional assistance and support.
Thank you,
RS.
”