"Wait time for delivery too long... ordered shirt in black/Fashion Plain Lapel Collar Ruffles Sleeve Shirt - Black came IN BLUE! Be mindful of sizes when you order -- quality decent .... you get what you pay for. Just make sure you always read the reviews... they are helpful to steer you away from mistakes -- especially if ordering jewelry. Not sure if I will be a repeat customer... bummed out - I was so hopeful."
"This is a great shirt. You can dress it down dress it up. Very versatile. Great fabric nice and soft light without being sheer or clingy."
"Fits well and hangs properly. I really like Ursime I've gotten a couple of shirts from them recently and both have been exactly as described I couldn't ask for more."
"Very flattering cut. The top is comfy. I’m glad I did. I’m planning to buy another one."
"I wore this dress on vacation on a hot summer day. The length and color are great and this bohemian style vacation dress looks great."
"This dress is even BETTER than I expected it to be!"
"Got so many compliments about this dress!! I love it so much it’s light and so comfortable, I can dress it up or dress it down."
"The fabric is pleasant to the body and to the touch, it's literally perfect, and the color is great! This is a nice blouse to wear with jeans, leggings or dress pants."
"I loved this dress, it hugged me in all the right places. I wore this dress for a full day of business meetings and I got so many compliments on it."
"I've NEVER worn anything that hugs and compliments my body the way this does. Boost of confidence for sure! 10/10 I recommended this to all my friends."
"The material is soft and comfy and is a near perfect dupe for the 'Fits Everybody Long Dress'. I bought my normal size, medium, and I couldn't be happier with my purchase. You can't go wrong with this price either!"
"After reviewing the images on website and curating purchases carefully, upon receiving them I find the clothing is nothing like what you're led to believe. They are in fact very cheap poor quality counterfeit styles. For example; denim shows real denim in images, and what they send you is a very flimsy thin weird synthetic fiber that is not even close to looking anything like denim. Returning items is not an easy or pleasant experience. Without giving all the sorted details I will simply say that the entire process seems very inefficient and unprofessional. Needless to say, I was not a happy customer and I cannot recommend supporting this business. It's deceptive and sadly it left me feeling taken advantage of. "
“Dear Lisa,
Thank you for taking the time to share with us your recent shopping experience with us. We are genuinely sorry to hear that the items you received did not meet your expectations and were different from what was shown on our website. Our team takes such feedback very seriously, and we appreciate you bringing it to our attention.
We understand how frustrating it can be to receive products that are not up to standard and to the resolving process that didn't seem to be quick. We needed to verify the problem via photos and take the shipping fee (covered by the customer) into consideration while dealing with returns, which sometimes makes the process slow. We hope to get your understanding in this regard.
Upon seeing your complaint, we immediately investigated your order and reach out to you via email to follow up. Please let us know if there is anything else that we can do to improve your shopping experience with us.
We value your feedback and hope that this negative experience hasn't turned you away from our brand. We will be happy to assist you with any future purchases or inquiries.
Sincerely,
Customer Complaint Team”
"If you may have to return something, don’t purchase!! They don’t even give you enough for shipping. A portion plus a gift card.
Here is thier response:
refund of 30% of the item's value, which is equivalent to 11.4 USD. Alternatively, we can provide you with a gift card worth 19 USD, which you can use on your next purchase on our website."
“Hello there,
We are sorry for the dissatisfaction with the return experience. We understand how frustrating it can be to be given a percentage refund when you intended to make a return for a full refund.
However, this is under some concerns and consideration - - please note that we have a policy of requiring shipping fees to be covered by the customer. Therefore, considering this fact, the customer support team would offer other choices before offering return instructions, especially when the items are many or the distance is long. We hope to get your understanding in this regard. If you insist on returning, of course, you are always allowed to request return instructions.
We looked into the case and found that you have returned the order and been refunded. We value your feedback and hope that this negative experience hasn't turned you away from our brand. We will be happy to assist you with any future purchases or inquiries.
Sincerely,
Ursime Customer Complaint Team
”
"Love this dress and the weight of the material. The fit exceeded my expectations. Completely love the style of this dress, will order again from the seller!"
"Very good value, better quality than I expected, textured and very comfortable! I want to buy another one! I would buy another one! Will probably go back for another colour!"
A rep from Ursime, Ursime, has responded:
“Dear Elizabeth,
Thank you for sharing your experience with us. We are sorry to hear that your order did not meet your expectations and apologize for any inconvenience caused by the delayed delivery and the wrong color of the Fashion Plain Lapel Collar Ruffles Sleeve Shirt. We have taken note of your feedback to optimize the relevant aspects.
Regarding the delay in delivery, we are continuously working to improve our shipping times and streamline our operations to ensure that customers receive their orders on time. We appreciate your patience and understanding in this matter.
As for the issue of sizes and quality, please feel free to reach out to us if you want to return the item. We can be contacted at complaint@ursime.com.
Once again, we apologize for any inconvenience caused and welcome the opportunity to make things right. We hope to have the chance to serve you again in the future.
Best regards,
Ursime customer complaint team
complaint@ursime.com”