"I love the convenience of buying things from Vitacost so I don't have to run around to different stores looking for what I want!"
"Vita cost has great products, they package it well so nothing gets crushed & it delivers quickly!! I love them"
“Wow, thank you so much for your amazing review! We're thrilled to hear that you had a great experience with our products and fast shipping. It's great to know that your order arrived in perfect condition! Your love for our company truly makes our day! We appreciate your support and can’t wait to serve you again!”
"Quality products and delivey"
“Wow, thank you so much for this fantastic review! We're thrilled to hear that you're enjoying our quality products and timely delivery. Your support means the world to us, and we can't wait to continue serving you with great items!”
"Great company with great prices! Beyond happy "
“Wow, thank you so much for this 5-star review! We're thrilled to hear that you enjoy the great prices we offer. It’s fantastic to know that we met your expectations. Your kind words about our professional follow-through truly motivate us to keep delivering the best experience possible. We can’t wait to have you shop with us again!”
"Vitacost is the best! It is a company that stands behind their products. Buy with confidence. "
“Thank you for bringing this to our attention. We understand your concerns regarding the damaged vegetable soup cans. We understand how frustrating it can be to receive a damaged order, and we aim to resolve this issue as quickly as possible for you. We have checked your account and confirmed that the refund of $35.91 has been refunded. We want to thank you for being so understanding and if you have any further concerns or need assistance, please don’t hesitate to reach out.”
"Arrived before time, very well packed, will be ordering more again from you soon, thank you pamela"
“Wow, thank you so much for your amazing review! We're thrilled to hear that you had a fantastic experience with our fast shipping and careful packaging. It's great to know that your order arrived in perfect condition! We can't wait to serve you again soon!”
"I got my shipment right on time "
“Thank you so much for your wonderful review! We're thrilled to hear that your order arrived promptly and that you're enjoying the products you chose. Your satisfaction means the world to us, and we can't wait to serve you again!”
"Had a good experience with Vitacost. All items were in stock and shipped fast. As a word of caution, be careful ordering liquid products during the winter months ii you live in cold weather areas. I have experienced product leaking out of the containers while in shipment. This is not Vitacost's fauly. They pack those items in plastic bags just for this type of event. But one of my orders was a hell of a mess when I unpacked it.
Having said that, they are a good company to deal with. Five Stars all the way!!"
“Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our fast shipping and that all your items were in stock. We appreciate your cautionary tip about ordering liquid products in cold weather—it's great advice that can help other customers avoid issues. We're so glad you recognize our efforts to package those items carefully! Your support means the world to us, and we're excited to continue serving you. Five stars all the way—woohoo!”
"Huge selection of quality products at competitive prices--and I appreciate the periodic discounts. Thank you!"
“Thank you so much for your fantastic review! We're thrilled to hear that you've been part of the Vitacost family for a long time. It's awesome to know that you love our products and that you're enjoying our offered promotions! Your loyalty means the world to us, and we can't wait to keep providing you with more wonderful finds in the future!”
"Vitacost has one of the best selections of Whey Protein Powders available.
Prices and discounts galore. I'm a happy camper.
Camille Colaizzo"
“Thank you so much for your awesome review, Camille! We're thrilled to hear that you're enjoying our selection of Whey Protein Powders and taking advantage of our great prices and discounts. It's wonderful to know that we can help keep you a happy camper! Your support means the world to us!”
"This was my first experience with Vitacost. Shopping was easy, prices were reasonable, and delivery was faster than I expected!"
“Wow, thank you so much for this 5-star review! We're thrilled to hear that you enjoy the great prices we offer. It's also awesome to know that your orders arrived quickly. Your love for our company truly makes our day! We appreciate your support and can’t wait to serve you again!”
"I ordered Boulder Canyon Olive Oil chips and got BC Avocado oil chips.
I tried twice yesterday to report this via online chat and no one ever came online.
After I sent the above review, a refund was quickly issued. "
“We're really sorry to hear that you received the wrong product and had trouble reaching out to us. That must be frustrating. We want to resolve this for you as quickly as possible. Please consider contacting our customer service directly via phone or email so we can assist you with a replacement or a refund for the incorrect item. You can also send us a DM with your order number so we can make things right. Your satisfaction is important to us, and we appreciate your understanding as we work to fix this.”
"Todo lo que recibí estaba en muy mal estado, y uno de mis pedidos expirados!!!!"
“Thank you for bringing this to our attention. We sincerely apologize for the issues you've encountered with our products. Expired or poor-quality items are absolutely unacceptable, so we understand your concern. Ensuring the quality and safety of our products is our top priority, and we take your feedback very seriously. We recommend reaching out to our customer service team to address any concerns you have. We appreciate your feedback, and we are here to help resolve this issue for you.”
"I like discounts and mainly the fairly quick and safe delivery of products I like the 20% site discounts
Easy to find products and promotions
Thank you "
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you find shopping with us easy and enjoyable. It’s awesome that you’re taking advantage of our discounts and experiencing quick and safe delivery. We love providing great products and promotions and are so glad you appreciate them! Your support means the world to us!”
"Easy to order, good prices, quick delivery (even if excessive packaging to keep glass containers safe)"
“Thank you so much for your fantastic review! We're thrilled to hear that you found our prices good and the ordering process easy. Quick delivery is always our goal, and we appreciate your understanding regarding the packaging. It’s all about getting your glass containers to you safely! Your feedback is invaluable to us, and we can't wait to serve you again!”
A rep from Vitacost, IvyRep, has responded:
“Thank you so much for your amazing review! We're thrilled to hear that you consistently enjoy our service. Your support means the world to us, and we can't wait to continue providing you with the best products and experiences!”