"I was amazed it got here so soon, I was very pleased. The best to you all."
"Easy to shop on the website everything arrived in just a few days and I’m very happy thank you so much!"
“We’re thrilled to hear that you had such a positive experience shopping with us! It’s wonderful to know that everything arrived on time and that our website made your shopping easy. We truly appreciate your loyalty as a long-time customer and are excited to have you back! Thank you for sharing your experience, and we can’t wait to serve you again soon!”
"Good products, fast delivery."
“Thank you so much for your fantastic review! We're thrilled to hear that you loved our products and had a great experience with our fast delivery. Your support means the world to us, and we're excited to keep bringing you the best!”
"Did I pay for the B12? Or was it free?"
“Thank you for reaching out about your order. It sounds like there may have been a mix-up or a promotional offer applied to your shipment. Often, companies will include samples or promotional items with orders. To clarify whether you were charged for the B12 or if it was included as a complimentary item, we recommend checking your order confirmation email or your account order history. If you still have questions, feel free to contact customer support directly, and we’ll be happy to assist you further.”
"I ordered pantry supplies for a holiday party. Because the items have not been delivered, I needed to buy the pantry items from the grocery store. I've been a Vitacost customer for years and deliveries have always been very fast. My items are stuck in PA. "
"I placed an order mid December, and unfortunately, the shipping company lost my order. I understand it is a very busy time of year, so it was appreciated that the shipping company investigated the incident when I never received my order on time. Also, Vitacost has made a replacement order to cover the package I never received.
"
“Thank you so much for sharing your experience! We're thrilled to hear that our team was able to step in and resolve the situation for you with a replacement order. We understand how frustrating it can be when things don't go as planned, especially during the busy holiday season. Your patience and understanding mean the world to us! We're grateful to have you as a customer and can't wait for you to enjoy your Vitacost goodies!”
"I ordered a last minute online item and it arrived in time for Christmas"
“We're thrilled to hear that your order arrived just in time for Christmas! Quick delivery is what we strive for, and it’s fantastic to know we could help make your holiday special. Thank you for choosing Vitacost, and we hope you enjoyed your item!”
"Quick shipping over Christmas season. Ordered was filled accurately "
“Wow, thank you so much for your amazing review! We're thrilled to hear that you experienced our quick service and accurate order fulfillment, especially during the busy holiday season! Your satisfaction means the world to us, and we can't wait to serve you again soon!”
"Appreciate your fine products & service."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you appreciate our products and service. Your support means the world to us, and we can't wait to serve you again soon!”
"Easy to find products on the website, and quick shipping process. "
“Thank you so much for your fantastic review! We’re thrilled to hear that you found the best prices and had a smooth shopping experience on our website. Quick shipping is what we aim for, and it’s awesome to know we hit the mark for you! Your feedback motivates us to keep delivering the best for our amazing customers like you!”
"Can't type, sorry , good"
“Thank you so much for your fantastic review! We're thrilled to hear that your delivery was quick and that you're happy with your experience. Your satisfaction means the world to us, and we can't wait to serve you again soon!”
"Excellent online and delivery "
“Wow, thank you so much for your amazing review! We're thrilled to hear that you had an excellent experience with our online shopping and delivery. Your satisfaction means the world to us, and we can't wait to serve you again soon!”
"Easy to order online and prompt delivery of products. Thank you"
“We're thrilled to hear you had such a positive experience with us! It's fantastic that you found ordering easy and appreciated the prompt delivery. Your satisfaction is our top priority, and your feedback truly motivates us to keep delivering great service. Thank you for choosing Vitacost!”
"this is a good company; however, I do not recall a recent delivery to my home; I sent a gift from Vitacost last week that was well received"
“Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience sending a gift from Vitacost and that it was well received! We strive to provide excellent service and quality products, and your feedback means the world to us. If you need assistance with your delivery or anything else, just let us know. We appreciate your support!”
"I can't believe the package arrived so soon especially since this is Christmas time. Thank you."
“We are so thrilled to hear that you had such a fantastic experience with our shipping, especially during the busy holiday season! Your kind words mean the world to us. Thank you for choosing Vitacost, and we can’t wait to serve you again!”
A rep from Vitacost, IvyRep, has responded:
“Thank you so much for your amazing review! We're thrilled to hear that you received your order so quickly and that you're pleased with our service. Your support means the world to us, and we can't wait to serve you again!”