"I am a pretty steady buyer at Vitacost. I have had some delivery problems in the past but those have been resolved. Don't know who delivers my boxes now but they now bring them to MY door.
I am always happy with the quick turnaround time of my orders. Last but certainly not least I am a steady consumer because the prices are great and I like the variety of the items that are offered. It's always fun to use the surprise discounts!
Keep those "specials" coming!
Bonny"
"So prompt in delivery! Order always in stock."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you're happy with our prompt delivery and that we always have what you need in stock. Your satisfaction means the world to us, and we can’t wait to keep serving you!”
"I ordered Organic D-Manosse. I received non-organic. The picture on the website had an organic label. This was strictly bait and switch. "
"I have been ordering your pure juices for quite some time. Your packaging of the glass bottles is phenomenal. I have not received any damaged or broken bottles. Your customer service is the best. Also very quick shipping. I will continue to use Vitacost and highly recommend your company,"
“We're so thrilled to hear how much you love Vitacost! Your satisfaction means the world to us! It's fantastic to know that our glass bottle packaging is meeting your expectations and that you've had such positive experiences with our customer service and shipping speed. Thank you for your loyalty and for recommending us—we can't wait to continue serving you! ?✨”
"Order came right when I needed it"
“Thank you so much for your fantastic review! We're thrilled to hear that you love our great prices and speedy shipping. It’s awesome that we could deliver your order just when you needed it! We appreciate your support and can’t wait to serve you again soon!”
"You make it easy. Great choices."
“Thank you so much for your fantastic review! We're thrilled to hear that you had a great shopping experience with us. We strive to make it easy for our customers to find the best choices, and it’s wonderful to know we hit the mark! Your support means the world to us!”
"Will order again delivery was very fast and exactly what I ordered"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that your order arrived quickly and was exactly what you needed. It's always our goal to provide speedy service and the right products for our amazing customers like you! We can't wait to serve you again soon!”
"Great service. Very helpful"
“We're so thrilled to hear that you had a great experience with us! Thank you for the kind words and for being a happy customer. Your satisfaction means the world to us, and we're always here to help!”
"Prompt delivery and bottles were wrapped exceptionally well."
“Thank you so much for your fantastic review! We're thrilled to hear that you experienced great service and prompt delivery! We take pride in ensuring that our products arrive safely, and it’s wonderful to know that the wrapping met your expectations. Your feedback means the world to us!”
"The products are good and have at a reasonable price.
Happy with the product. "
“Thank you so much for your fantastic review! We're thrilled to hear that you're happy with both our service and products. Providing great quality at reasonable prices is what we strive for, and your feedback means the world to us! Keep enjoying your purchases!”
"Like your company's products - always fresh & good prices!"
“We’re thrilled to hear you’re loving our products! Freshness and great prices are what we strive for, and it’s fantastic to see that our efforts resonate with you. Thank you for your support and for being a valued part of the Vitacost family!”
"One of my many items had a leak from under the cover of the dropper top. The product had leaked about one third of the product in the plastic holder within the cardboard box. Very disappointed, but as I stated, this has not happened in years. I order all kinds of glass products, juices especially, and my top choice is Lakewood. All products are always wrapped securely, and this is just one of those things. Top must have jarred loose in shipping."
"…they delivered what I ordered."
“Thank you so much for your amazing review! We're thrilled to hear that you received exactly what you ordered. Your satisfaction means the world to us, and we appreciate your trust in Vitacost. Can't wait to serve you again soon!”
"I resent that you decided to charge an arm/leg to ship to my chosen address, a PO Box. I sent a ? to your customer service email that you never answered. Your customer service is dreadful. I should be able to receive my order at a post office box without paying $50."
"Made order and I was not given my 15% discount "
A rep from Vitacost, IvyRep, has responded:
“Wow, Bonny! We're absolutely thrilled to hear about your fantastic experience with us! It's wonderful to know that your deliveries are now making it right to your door and that you've found a great selection of products at amazing prices. Don't you just love those surprise discounts? We promise to keep those specials coming your way! Thank you so much for being a loyal shopper at Vitacost. Your support means the world to us!”