"I have been ordering items from Vitacost for years and have always been satisfied."
"Nice work as everything arrived as it should."
“Wow, thank you so much for your amazing review! We're thrilled to hear that everything arrived just as expected. Your satisfaction means the world to us, and we can't wait to serve you again soon!”
"I choose Vitacost because of their quick shipping and wonderful customer service. Typically items are packaged carefully and a packing slip is included. This order did not meet that bar. Two of the liquid items had spilled during shipping, one item was missing, and there was no packing slip. I'm considering it a one off and will contact customer service about the missing item. "
“I’m sorry to hear that your recent experience did not meet your expectations. We strive for high standards in both shipping and packaging, and it’s disappointing to learn that your order fell short. Your feedback is valuable, and I appreciate you bringing this to our attention. It’s a good idea to contact customer service regarding the missing item; they will be able to assist you further. Thank you for your understanding, and we hope to resolve this issue promptly for you.”
"Wonderful what else can one ask for.........."
“Wow! Thank you so much for your amazing review! We're thrilled to hear that you're having such a wonderful experience with us. It means the world to us to know that we're meeting your expectations! We're here to keep providing you with what you love. Keep enjoying!”
"Timely delivery. Good selection of products."
“We’re thrilled to hear you had a fantastic experience with your order! Timely delivery and a great selection are what we strive for, and your feedback makes all the difference. Thank you for choosing Vitacost—we can’t wait to serve you again!”
"Great service and customer experience.
"
“Wow! Thank you so much for your fantastic review! We're thrilled to hear that you appreciate our products and service. Your support means the world to us, and it motivates our team to keep delivering great experiences for customers like you. We can’t wait to serve you again!”
"Easy ordering, numerous product lines to choose from. Shipping is prompt with careful packaging. Thumbs up!!!!"
“Thank you so much for your fantastic review! We're thrilled to hear that you had an excellent experience with us. It's great to know that you found our ordering process easy and enjoyed our wide selection of products. We're also glad that you appreciated our prompt shipping and careful packaging. Your thumbs up means the world to us!”
"My Representative provided me with Exceptional Service.
Thank you so much!"
“Wow, thank you for this amazing review! We're thrilled to hear that you received exceptional service from our team. Your satisfaction means the world to us, and we appreciate you taking the time to share your experience. We look forward to serving you again soon!”
"Good all but shipping to high"
“Thank you for your feedback. We understand that shipping costs can be a concern and we're always looking for ways to improve our services. We appreciate you sharing your thoughts and will take your comments into consideration as we work to enhance the overall shopping experience. If there's anything else we can assist you with, please let us know!”
"recently, I contacted customer service (over the weekend) with a question regarding the progress of my order. No one emailed back so I put the order in again. 2 days later, I got emails re: tracking. Now I am really stocked up!"
“Thank you for sharing your experience! We're thrilled to hear that you're stocked up and enjoying your products! We apologize for the delay in our customer service response, and we appreciate your understanding. Your feedback is invaluable, and we're committed to improving our service. Happy shopping!”
"Fast delivery. Good product
"
“Thank you so much for your amazing review! We're thrilled to hear that you're pleased with the fast delivery and that you love the product. Your feedback means the world to us, and we’re excited to continue providing you with top-notch service!”
"Right on with item and delivery."
“Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our service and that your item was delivered right on time. Your satisfaction means the world to us, and we can’t wait to serve you again!”
"Ordered and received in no time at all.
Thanks."
“Wow, thank you so much for your amazing review! We're thrilled to hear that your order arrived quickly and that you're satisfied with your experience. Your support means the world to us, and we can't wait to serve you again soon!”
"Spent a lot of time tyring to connect with someone who could help me. I needed to cancel the order and re order, because there was no way to correct an error in the delivery address. "
"Had what I needed, quick delivery!"
“Thank you so much for your amazing 5-star review! We're thrilled to hear that you found what you needed in stock and enjoyed our quick delivery. Your satisfaction is our top priority, and it’s great to know we hit the mark for you! We can’t wait to serve you again soon!”
A rep from Vitacost, Immanuel-Rep, has responded:
“Thank you so much for your amazing review! We're thrilled to hear that you've been a satisfied customer for years. Your loyalty means the world to us, and we're excited to continue providing you with great service and products!”