"Ordered for the first time. It was easy and quick delivery."
"I always renew our vitamins and they come within a few days."
"I've been shopping with Vitacost for awhile now! I love how easy the website is to use and the variety of products they have. They offer free shipping and the shipping is fast! They take the time to individually wrap anything that is fragile so it does not get damaged in shipping. The prices are great too, with the sales and additional percentages off, you can't help but want to save money shopping Vitacost! I've recommended Vitacost to friends and family. "
"First time buying from Vitacost , experience was great as they had what I was looking for at good price , the only issue was with Fedex delivery as they left my chocolates under the sun and all melted , Vitacost should put a warning stickers saying keep cold "
"I have never had a problem with Vitacost. I had one delivery come in a plastic bag from the postal service apologizing for the condition of the package. It was run over, torn apart and even had tar on it. There were only two of the four bottles I ordered left in the package I called Vitacost, and they replaced all four bottles. Not only the two that were missing. "
“Thank you so much for your amazing review! We're thrilled to hear about your positive experience with our customer service! It's great to know that we could quickly take care of your order and ensure you received all four bottles. Your satisfaction means the world to us, and we're always here to help! We're excited to continue serving you with the same level of care in the future!”
"I love Vitacost so much – I was purchasing from another (subscription based) company, and when I referred my cousin to that company, she told me about Vitacost! I had no idea. I have been so happy with Vitacost – free shipping, even when I order 20 cans of beans. It makes me feel a little guilty, but everything is always packaged so well and the quality is so good. There’s just no comparison."
“Wow, thank you so much for your amazing review! We're thrilled to hear that you discovered Vitacost through your cousin and that you're loving your experience with us! It's fantastic to know that our free shipping policy on those 20 cans of beans is making your shopping experience even better. We're all about quality and careful packaging, and it means the world to us that you appreciate it. We’re excited to continue serving you!”
"Vitacost has great products at great prices! I love the coupon codes! It’s always arrive quickly, and packaged against damage!"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you love our products and appreciate our great prices and coupon codes. It's wonderful to know that your orders arrive quickly and safely. Your support means the world to us, and we can't wait to serve you again soon!”
"The Website was easy to navigate with a ton of options and selection "
“Wow! Thats is so nice to know that you find the website, easy to navigate. We are so glad that you had a very smooth transaction. Thank you and have a good one!”
"I absolutely love vitacost!! I've been using them for many years and I've never really had a problem if you have a problem with something they refund you ,no questions asked. But I've had very few returns because everything is quality and delivered in a timely manner. I highly recommend them!!!"
“Wow, thank you so much for your amazing review! We're thrilled to hear that you've been a faithful customer for 25 years and that you love shopping with us! It's fantastic to know that you've experienced our commitment to quality and timely delivery. Your recommendation means the world to us! We're here for you, and we can't wait to keep serving you for many more years to come!”
"I called into their headquarters, and how they responded promptly. I had my correct order in a day and they did not ask for the pack I had received. When I have a new whim for the latest meds, I don't have any second thoughts about who to look up. I get about ten regulars. Twenty years maybe. My latest was Astaxanthin by Doctor's BEST and AstaReal. It's a high voltage vitamin that they always pack safely just like all always with no favorites. Yes, I do think highly of Vitacost."
“Wow, thank you so much for your fantastic review! We're absolutely thrilled to hear that you've been with us for twenty years and that our team was able to resolve the mix-up so quickly for you. It’s wonderful to know you trust us with your health needs. We're excited that you’re enjoying the Astaxanthin by Doctor's BEST and AstaReal – it’s a powerhouse! Your loyalty and support mean the world to us, and we can't wait to keep providing you with the best vitamins and supplements for years to come!”
"CHIPS WERE GOOD, BUT THEY WERE PRETTY SHOOK UP AND LOTS OF BROKEN PIECES IN EACH BAG THAT I'VE OPENED SO FAR. PACKED VERY LOOSE, THEREFORE RESULTED IN A LOT OF DAMAGE. I AM GLAD THAT THE EXPIRATION DATE WAS FOR FEB. 2025. "
“Hello there. We are really sorry to hear about the issues you experienced with your delivery. It’s understandable how frustrating it must be to receive products in poor condition. Thank you so much for bringing this to our attention. ”
"dealt with them before. No problems. This time I didn't get the full order. The rest of the order showed up in a few days. I'm still very happy."
"They always have what I want and ship quickly. I wish they would carry Mestermacher carrot bread."
"Good price and variety of products."
"Delivered as ordered promptly."
A rep from Vitacost, Immanuel-Rep, has responded:
“Wow! Thank you so much for your amazing 5-star review! We're thrilled to hear that you had a great experience shopping with us and found exactly what you were looking for at a fantastic price. We're sorry to hear about the delivery issue with your chocolates. Your feedback about adding warning stickers is super helpful, and we’ll definitely take it into consideration. We appreciate you sharing your experience and look forward to serving you again soon!”