"I like Vitacost, affordable! price, friendly sellers"
"Very easy to place my order. Fast shipping and able to use PayPal for payment make the
purchase process easy. "
“Thank you so much for your amazing review! We're thrilled to hear that you found our ordering process easy and enjoyed the fast shipping. It's great to know that using PayPal made your experience even better! Your support means the world to us, and we can't wait to serve you again soon!”
"Finding quality products available develops confidence.
Trackable and consistent quick delivery at my doorstep is a form of significant savings of money and time/energy."
“Wow, thank you so much for your amazing review! We're thrilled to hear that you find our products reliable and that our delivery service meets your expectations! It's great to know that we can save you time and energy while providing you with quality options. Your confidence in us truly makes our day! We appreciate you taking the time to share your experience and look forward to serving you again!”
"Easy to order on line and great discount "
“Thank you for your amazing review. We're very happy to hear that you are enjoying the order process and the products we pride ourselves on. Also, happy to hear you are enjoying the discounts.”
"My shipment came undamaged, thank you!"
“Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”
"The order was not received. Nothing has arrived as of September."
“I'm sorry to hear that your order hasn’t arrived yet. I understand how frustrating it can be when you’re expecting a package. I recommend checking the tracking information for any updates, and if it’s still not resolved, please reach out to our customer service team directly @ 1-800-381-0759. They can help you investigate the issue and ensure you receive your order or a suitable resolution. Thank you for your patience as we work to resolve this for you.”
"Clearest indication on which coupons are applicable to products.
Best coupon application and identification of applied coupons in one's cart than any other website.
Orders well packaged and delivered ridiculously quickly."
“Wow, thank you so much for your amazing review! We're thrilled to hear that you find our coupon application and identification system so helpful—it’s designed to make your shopping experience as smooth as possible! We're also glad you appreciate our quick delivery and well-packaged orders. Your feedback motivates us to keep improving and providing the best service possible. Happy shopping!”
"Always delivered promptly"
“Thank you so much for your amazing 5/5 star review! We are thrilled to hear that you had a quick delivery experiences with us.”
"My order was filled quickly; however, it has been a week, and I still have not received my order. FedEx tracking does not show when it will be delivered."
“I understand how frustrating it can be to have a delay in receiving your order, especially after it was filled quickly. While we strive to ensure timely shipping, sometimes unforeseen issues can arise with the carrier. Please check your FedEx tracking information again for any updates, and you might also consider reaching out to FedEx directly for more specifics on your delivery. If you still have concerns or need further assistance, feel free to reach out to us @ 1-800-381-0759, and we’ll do our best to help you resolve this. Thank you for your patience.”
"Recieved our products fast and got a good deal"
“Thank you so much for the amazing review! We appreciate your support and look forward to continuing to provide you with great deals and excellent service!”
"Great products. Excellent service and support. Fast shipping."
“Thanks for the 5-star review! Your feedback is a great way to let us know we’re on track for making our customers smile! We look forward to serving you again in the future.”
"My PCP recommended the Synergy Mitochondrial Energy vitamins and I have now recommended to others!"
“Thank you so much for sharing your experience! We're thrilled to hear that your PCP recommended Synergy Mitochondrial Energy vitamins and that you loved them enough to pass on the recommendation! It's wonderful to know that our products are making a positive impact on your health. We appreciate your support and enthusiasm! Keep shining bright!”
"I prefer to get vitamins in glass jars instead of plastic, but I run the risk of having the glass packaged in plastic. Thank you for using paper instead of plastic for packing the glass jars!"
“Wow, we’re so thrilled to hear your feedback! It's wonderful to know that you appreciate our commitment to using paper packaging instead of plastic. We share your passion for sustainability and are always looking for ways to minimize our environmental impact. Thank you for supporting Vitacost and for choosing glass jars for your vitamins! Keep enjoying those eco-friendly choices!”
"I am amazed at how many products Vitacost sells. Not only can I buy different types of products all in the same place but they have great prices, frequents sales & discounts, and their service is excellent. The site is easy to navigate and ordering is a breeze. Shipping is quick and items arrive well packed. I get emails often alerting me to specials and sales. Every Thursday a select number of products are on sale and they vary from week to week. When I compare the cost of my items to my other merchants' prices I find myself purchasing more of them from Vitacost. "
“Wow! Thank you so much for sharing your fantastic experience with Vitacost! We’re thrilled to hear that you love our wide selection of products and great prices! It’s wonderful to know that our sales and discounts keep you coming back for more. We're also glad to hear that you find our website easy to navigate and that your orders arrive quickly and well packed. Your support means the world to us, and we can’t wait to keep bringing you amazing deals every Thursday and beyond!”
"The website is easy to use, orders are processed quickly and accurately, Wide variety of products to choose from and many are rated by Consumer Labs. Price point is good and customer is allowed to use multiple coupons on the same order (Vitacost and vendor coupons). "
“Wow, thank you for such an amazing review! We're thrilled to hear that you love our quality products and find our website easy to navigate. It’s fantastic to know that you appreciate our wide selection and the ability to maximize savings with multiple coupons! Your positive feedback motivates us to keep delivering the best shopping experience possible. We're grateful to have you as a customer!”
A rep from Vitacost, KevinRep, has responded:
“Thanks for the 5-star review! Your feedback is a great way to let us know we’re on track for making our customers smile! We look forward to serving you again in the future.”