"always here within a couple days and packed well. We have been using vitacost for over a decade and have no complaints with the selection of products we need."
"I waited until a sale to purchase. Had to do some research to receive an additional coupon. Good overall."
“Thank you so much for sharing your experience! We're thrilled that you took the time to find a great deal and were able to use an additional coupon—it's all about maximizing your savings! We appreciate your feedback and are glad to hear you had a good overall experience. Happy shopping!”
"My orders were filled with no problems"
“Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime”
"Ordering from Vitacost is always easy and products come exceptionally well wrapped and exactly as ordered! Thank you!"
“Thank you so much for your amazing review! We're thrilled to hear that you found our prices to be awesome and that our quick shipping exceeded your expectations. It's fantastic to know that our well-packaged products arrived in a timely manner. We appreciate your business and look forward to serving you again in the future.”
"Every time I ordered, the order is complete, and it arrives quickly. Thanks Vitacost."
“We really appreciate you taking the time to leave us a review! These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience!”
"one of few carriers of product I use"
“Thank you so much for the amazing 5/5 star review! We're thrilled to hear that you're loving our prices and shipping. Your support means the world to us! ??”
"Good price delivered on time"
“Thank you so much for your amazing 5/5 star review! We are thrilled to hear that you had a quick delivery experience with us.”
"Great deal, great product, tight packaging and lightening quick shipping with tracking info. Highly recommended. "
“Wow, thank you so much for your amazing review! We're thrilled to hear that you found everything to be excellent—from the great product to the quick shipping and packaging! Your recommendation means the world to us, and we appreciate your support. We're so glad you had a fantastic experience with Vitacost!”
"Thank You to the people/employees behind Vitacost who work hard to pack and deliver our orders. You guys are amazing! I am from Guam and my package is always delivered on time. Thank You so much to all of you guys!"
“Wow, thank you so much for your wonderful review! We're thrilled to hear that you appreciate the hard work our team puts into packing and delivering your orders. It's fantastic to know that your packages are arriving on time all the way in Guam! Your kind words truly motivate us to keep doing our best. We’re grateful for customers like you!”
"Order came quickly. Everything was shipped as ordered. "
“Yay! We're so happy to hear that you received your order in a timely fashion and was received just as you expected! We appreciate you taking the time to share your feedback!”
"I’m pleased with the Vitacost experience. It’s easy to reorder which I really appreciate, and I like that discounts are usually available."
“Vitacost strives to deliver the best customer experience, and it makes our day to know we have accomplished just that!”
"Great prices on good products and the delivery is quick. Thank you!"
“Thank you so much for the excellent feedback! We are happy that you enjoyed your experience with us!”
"the service was really good and fast, Product way more expensive than the price I used to pay at Walmart not long ago."
"It is always a pleasure ordering from Vitacost! "
“Thank you so much for the glowing review! We're thrilled to hear that you had a positive experience with us. We appreciate your recommendation and look forward to serving you again in the future.”
"Ordered from them and the order came in all smashed up and ruined sent in pictures and they said they would send a replacement, they sent email saying they sent it out with a tracking email saying created , after a week still showed usps waiting for item shipping label created , called usps and they said company created label but never sent item and they never sent it out , emailed vitacost and after 3 emails still never got a email back from them , finally after chatting today they said oh they never sent it or it might have been lost and a refund will be sent I want my product not refund"
“I'm truly sorry to hear about your frustrating experience with your order. It’s understandable to feel upset when things don’t go as expected, especially after the inconvenience of receiving a damaged shipment. It sounds like you’ve had to go through a lot, from the initial damage to the confusion with the replacement.
While it’s good to know that a refund is on its way, I acknowledge that the process has been far from smooth. We strive to provide a better experience for our customers, and your feedback is valuable in helping us improve our service. If there's anything else we can assist you with or if you have further questions, please don't hesitate to reach out.”
A rep from Vitacost, KevinRep, has responded:
“Wow, thank you so much for your fantastic review! We're absolutely thrilled to hear that you’ve been with us for over a decade and that we’ve consistently met your expectations with speedy delivery and great product selection. Your support means the world to us, and we can’t wait to continue serving you for many more years to come!”