ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-08-28

Thank you

"Easy to order and quick delivery."


Rep reply posted 2024-08-28
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”


Verified
5/5

2024-08-28

New Repeat Customer!

"Online ordering was easy and my items arrived at my doorstep within a week. Highly recommend! Will definitely order again and again. "


Rep reply posted 2024-08-28
A rep from Vitacost, KevinRep, has responded:

“We are thrilled to hear that your order arrived safely and on time! Thank you for sharing your positive experience with us and for spreading the word about Vitacost. We appreciate your support and look forward to serving you again.”


Verified
5/5

2024-08-27

"Everything was great thanks!"


Rep reply posted 2024-08-28
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for the glowing review! We're thrilled to hear that you had a positive experience with us. We appreciate your recommendation and look forward to serving you again in the future.”


Verified
5/5

2024-08-27

Good quality products at a good price.

"I buy some hard-to-get food products at Vitacost. Always high quality and good price. They are also quick to get out my order."


Rep reply posted 2024-08-28
A rep from Vitacost, KevinRep, has responded:

“Wow, thank you so much for sharing your experience! We're thrilled to hear that you love our quality products and competitive prices. It's fantastic that we can help you find those hard-to-get items you need! We're also glad to know that our speedy shipping meets your expectations. Your support means the world to us!”


Verified
1/5

2024-08-27

Vitamins order

"I placed my order on August 20th. As of today, August 27th. I have not received it."


Rep reply posted 2024-08-28
A rep from Vitacost, KevinRep, has responded:

“I'm sorry to hear that you haven't received your order yet. We understand how frustrating that can be, especially when you're waiting for essential items like vitamins. Please check your order confirmation email for tracking information, as it may provide updates on your shipment. If there are any issues with tracking or if your order hasn't shipped yet, please reach out to our customer service team @ 1-800-381-0759. We're here to assist you and ensure you receive your order as soon as possible. Thank you for your patience.”


Verified
5/5

2024-08-27

My go to place for health

"I have been shopping here for YEARS, at least 20...always within 3 days delivery order is always right and very well packed!! I will be with Vitacost as long as they are in business"


Rep reply posted 2024-08-28
A rep from Vitacost, KevinRep, has responded:

“We are thrilled to hear that you had a great experience with our service and speedy delivery! Thank you for choosing Vitacost as your go-to shopping destination. We truly appreciate your loyalty and look forward to serving you again in the future!”


Verified
5/5

2024-08-27

THE BEST SECURE PACKAGING EVER!!

"I BOUGHT GLASS ITEMS ALL OVER FROM TONS OF DIFFERENT STORES ONLINE AND VITACOST DID THE BEST PACKAGING I EVER SEEN!!! TRUE ME AND TRUST THEM!!!! THEY ARE THE BEST!!!!"


Rep reply posted 2024-08-28
A rep from Vitacost, KevinRep, has responded:

“Wow! We're absolutely thrilled to hear that you had such a fantastic experience with our packaging! It means the world to us to know that your glass items arrived safely and securely. Your trust and support inspire us to keep delivering the best service possible. Thank you for sharing your amazing feedback! You're the best!”


Verified
5/5

2024-08-27

superfast shipment

"Good. price. Superfast shipment. Thanks"


Rep reply posted 2024-08-28
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for the glowing review! We're thrilled to hear that you had a positive experience with us. We appreciate your business and look forward to serving you again in the future.”


Verified
5/5

2024-08-27

Always a Good Experience

"Items have always come packages with care! "


Rep reply posted 2024-08-28
A rep from Vitacost, KevinRep, has responded:

“Thank you for your excellent 5 star review. . It's fantastic to know that our well-packaged products arrived in a timely manner. We appreciate your business and look forward to serving you again in the future.”


Verified
5/5

2024-08-27

Unusual item

"An item I couldn't find anywhere else. Received promptly."


Rep reply posted 2024-08-28
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you found an unusual item with us that you couldn't find anywhere else! It's great to know that your order arrived promptly too. We appreciate your support and are always here to help you find unique products!”


Verified
5/5

2024-08-27

Great Products, Pricing, Availability. Friendly Customer Service and Super Fast Shipping

"Great Products, Pricing and Availability Friendly Customer Service and Super Fast Shipping top it off. One item ordered by in multiples was wrong. A replacement was shipped out immediately "


Rep reply posted 2024-08-28
A rep from Vitacost, KevinRep, has responded:

“We are incredibly grateful that you took the time out to share your feedback with us! Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience – it means the world to our entire team!”


Verified
5/5

2024-08-27

Knudsen blueberry pomegranate is my favorite

"You package the bottles very well, it would be nice to track my shipment...thanks Bruce "


Rep reply posted 2024-08-28
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for your wonderful review! We are thrilled to hear that your Vitacost order arrived safely and that you were impressed with our packaging. We appreciate your support and look forward to serving you again in the future.”


Verified
5/5

2024-08-27

order arrival

"Ordered, and arrival at home 4 days later, just like you said it would "


Rep reply posted 2024-08-28
A rep from Vitacost, KevinRep, has responded:

“We are incredibly grateful that you took the time out to share your feedback with us! Customer satisfaction is our top priority, and we are thrilled that you're enjoying your experiences – it means the world to our entire team! ”


Verified
4/5

2024-08-27

"While some of the filtering options leave something to be desired, it would be impossible to know what selection criteria everyone would use. Given that, Vitacost gives several useful means of weeding through their very extensive list of available items. I usually manage to find what i am looking for. Its an excellent place to start when looking for supplements or 'health' foods. "


Rep reply posted 2024-08-28
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for your thoughtful review! We're thrilled to hear that you find our selection process helpful and that you usually manage to find what you're looking for. We appreciate your feedback on the filtering options, as we’re always looking for ways to improve your shopping experience. It's fantastic to know that Vitacost is your go-to place for supplements and health foods! Your support means the world to us!”


Verified
5/5

2023-06-09

Product Received Well Wrapped

"I appreciate how the product was wrapped and not damaged. Mailing was received quickly."