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Product & services pricing
0.00/5
Chance of future purchase:
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Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-08-27

Excellent

"The web sit is easy and shipping is very fast"


Rep reply posted 2024-08-28
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for your 5-star review! We're thrilled to hear that you find our website easy to navigate and that you're pleased with our service and quick delivery times. We appreciate you spreading the word about Vitacost and look forward to serving you again in the future.”


Verified
5/5

2024-08-27

Always easy to use their website. Great prices!

"As always your website is easy to use. I love the special offers you give. You carry most products that I use."


Rep reply posted 2024-08-28
A rep from Vitacost, KevinRep, has responded:

“We're so happy to hear you are enjoying your experiences with us! Thanks for the kind review!”


Verified
5/5

2024-08-27

On time complete delivery

"The order was complete and every item in perfect condition. All products were New, with expiration dates well into the future. On the rare occasions when something goes wrong, VITACOST makes it right!"


Rep reply posted 2024-08-28
A rep from Vitacost, KevinRep, has responded:

“Thank you for your fantastic review! We're thrilled to hear that your order arrived on time and in perfect condition. It's wonderful to know that you found everything fresh and new, ready for you to enjoy. We pride ourselves on excellent customer service, and we're so glad you feel supported when things don’t go as planned. Your satisfaction means the world to us!”


Verified
4/5

2024-08-27

You packed it good,,,,BUT

"FEDEX DELIVERS THE PROBIOTICS WARM,,,THE ICE DIED.."


Rep reply posted 2024-08-28
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for your feedback! We're thrilled to hear that you appreciated our packaging. We understand how crucial it is to keep probiotics at the right temperature for maximum effectiveness. We'll definitely take your concerns into consideration and work on improving our shipping methods with FedEx. Your input helps us enhance our service!”


Verified
5/5

2024-08-27

Good Products and Good Service!

"I now live in a smaller town where I am not able to find all the products I want so Vitacost to my rescue...it is so easy to shop online with them."


Rep reply posted 2024-08-28
A rep from Vitacost, KevinRep, has responded:

“We understand how frustrating it can be when the products you love are not available on other platforms, but we're thrilled that you found them on Vitacost.com. We pride ourselves on providing fast and efficient service. We look forward to serving you again soon!”


Verified
5/5

2024-08-27

Well satisfied

"Best price for Celtic sea salt per pound when price and shipping were considered. Received in a timely manner, well packaged and in good shape....as it should be. Thanks"


Rep reply posted 2024-08-28
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you found the best price for Celtic sea salt and that your order arrived promptly and in perfect condition. Your satisfaction means the world to us, and we're grateful to have you as a customer! Keep enjoying your purchases!”


Verified
5/5

2024-08-27

Just right

"Great product and delivery was swift. Great to deal with."


Rep reply posted 2024-08-28
A rep from Vitacost, KevinRep, has responded:

“Our team here at Vitacost is thrilled to receive such a great rating! Thank you!”


Verified
5/5

2024-08-27

pleasant experience

"fast and accurate delivery.did not take the product long enough to give a review yet"


Rep reply posted 2024-08-28
A rep from Vitacost, KevinRep, has responded:

“Thank you for your awesome review! We're thrilled to hear that you had a pleasant experience with our fast and accurate delivery. We can't wait to hear your thoughts on the product once you've had a chance to try it out. Your feedback means so much to us, and we're here for you every step of the way! Happy shopping!”


Verified
5/5

2024-08-27

Quick and accurrate

"Vitcost was quick and accurraate with my order, I will be ordering from them again."


Rep reply posted 2024-08-28
A rep from Vitacost, KevinRep, has responded:

“We are thrilled to hear that you had a positive experience with our packaging and service! Thank you for choosing Vitacost for your health and wellness needs. We appreciate your support and look forward to serving you again in the future.”


Verified
5/5

2024-08-27

Excellent

"Easy order. Fast delivery"


Rep reply posted 2024-08-28
A rep from Vitacost, KevinRep, has responded:

“We are so grateful for your 5-star review. Thanks for sharing your rating with us and the Vitacost community!”


Verified
5/5

2024-08-27

Very good vitamins for my diabetes

"Very good experience with this company "


Rep reply posted 2024-08-28
A rep from Vitacost, KevinRep, has responded:

“Thanks for the 5-star review! Your feedback is a great way to let us know we’re on track for making our customers smile! We look forward to serving you again in the future.”


Verified
5/5

2024-08-27

Great packing!

"I am very impressed with Vitacost’s package! Not one dent in my canned goods! "


Rep reply posted 2024-08-28
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for your wonderful review! We are thrilled to hear that your Vitacost order arrived safely and that you were impressed with our packaging. We appreciate your support and look forward to serving you again in the future.”


Verified
2/5

2024-08-27

Although they replied my messages quickly, I couldn't get clear answer why my orders cancelled

"Although they replied my messages quickly, I couldn't get clear answer why my orders cancelled "


Rep reply posted 2024-08-28
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you found everything you need and that our quick shipping exceeded your expectations. It's fantastic to know that our well-packaged products arrived in a timely manner. We appreciate your business and look forward to serving you again in the future.”


Verified
5/5

2024-08-27

Great Products and Price

"I find what I need and you always deliver on in a timely manner and always well packaged. That means a lot."


Rep reply posted 2024-08-28
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you found everything you need and that our quick shipping exceeded your expectations. It's fantastic to know that our well-packaged products arrived in a timely manner. We appreciate your business and look forward to serving you again in the future.”


Verified
3/5

2024-08-27

Some problems ordering Peppermint Oil Enteric capsules

"It took me quite a while to find the Peppermint Oil enteric capsules. After ordering, I checked another source for this compound.
That source charges several dollars less per bottle of the compound. I will check their shipping charge to see if that is also less than your charge.
"


Rep reply posted 2024-08-28
A rep from Vitacost, KevinRep, has responded:

“Thank you for sharing your experience with ordering the Peppermint Oil enteric capsules. We understand that finding the right product and comparing prices can be frustrating. We strive to provide competitive pricing and good service, so it’s disheartening to hear that you found a lower price elsewhere. If you have any questions about our shipping charges or need assistance with your order in the future, please don't hesitate to reach out. Your feedback is valuable, and we’re here to help make your shopping experience better.”