"I am never disappointed ordering from VitaCost. The selection of product is wonderful. Delivery of product is ASAP.
The pictures of product is great and placing my order was easy as pie. Great job employees of VitaCost. Thank you Sharon "
"Easy to order and affordable prices. I will order again."
“Thank you so much for the excellent feedback! We are happy that you enjoyed your experience with us!”
"Great consumer products, good prices! Happy, helpful staff!"
“It’s always a great feeling to know we’ve made our customers happy. Thank you for taking the time to leave your feedback!”
"Easy ordering, best price and quickest shipping"
“Thank you so much for your 5-star review! We're thrilled to hear that you find our website easy to navigate and that you're pleased with our service and prices. We appreciate you spreading the word about Vitacost and look forward to serving you again in the future.”
"Sometimes I think you are mind readers starting to send what I need/want before I complete the order!"
“Thanks for the 5-star review! Your feedback is a great way to let us know we’re on track for making our customers smile! We look forward to serving you again in the future”
"Iwas nice experience my order came on perfect time The only problem was that my packet was left outside of the Mai box if it didn’t fit mail men. Could bring over the gate Not next to the road, somebody could still it Thank you for correction with the next order "
“Wow, thank you for sharing your wonderful experience! We're thrilled to hear that Emilia provided such attentive and patient service—she's truly a gem! It's great to know your order arrived on time, but we appreciate your feedback regarding the delivery. We're committed to ensuring your future orders are handled perfectly. Thank you for being such an amazing customer!”
"I purchased food and vitamins from vitacost
It came in a timely fashion and I saved money."
“Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime”
"Packing material and expiration close "
“Thank you for your feedback regarding the packing materials and the expiration dates on the product. We understand how important it is for our customers to receive items that are well-packaged and fresh. Your concerns are valuable to us, and we will certainly look into this matter further to ensure that we maintain our quality standards. If you have any specific products in mind or if there's anything else we can assist you with, please let us know.”
"Always have a good experience with VitaCost. From ordering to delivery. ThankYou VitaCost "
“ Hearing how much you love your experiences with us has brightened up our day at Vitacost! Thanks for the great review you left us!”
"They are very hard, they must be very old.I have ordered them before and they were not this hard.
"
“I'm sorry to hear that you're not satisfied with the Gin Gins. It's understandable to be disappointed when a product doesn't meet your expectations, especially if you've enjoyed it before. The texture should normally be soft and chewable, so it's possible that this batch didn't meet our usual quality standards. Please consider reaching out to our customer service team @ 1-800-381-0759 so we can help resolve this issue for you, whether that means a replacement or a refund. Your feedback is important to us, and we want to ensure you have a better experience in the future.”
"You get an excellent rating because you invested in bubble wrap for my FODYS tomato sauce!
Previously, they were wrapped in paper and two deliveries had broken jars.
Thank you so much. "
“Thank you so much for the amazing review! We're thrilled to hear that you've been a loyal customer and are enjoying our improved packaging. We appreciate your support and look forward to continuing to provide you with great deals and excellent service!”
"The items arrived in a few days"
“Yay! We're so happy to hear that you received your order in a timely fashion! We appreciate you taking the time to share your feedback!”
"Exciting to receive our order! So many options to try for Keto and healthy low carb and high-protein lifestyle. "
“Thank you so much for your kind review! You might have just made us blush a little! We're so happy you had a positive experience with us, and we hope to see you back again soon! Take care!”
"This has happened before with Vitacost. The shipping container itself was intact & no appearance of tampering. So I think things are happening at the warehouse during the filling of orders. Some of the product packaging had been tampered with, such as a jar of organic sweet pickle relish, lid barely on, liquid contents had leaked out into packing materials. Also, 2 bottles of NOW essential oils the seal was already broken & on one the lid was on loose barely on. The lids on products like these are on tight when they leave the factory. Somewhere along the way someone loosens them. Like I said, I think it's vitacost warehouse personel. Why would they do it? I don't know but I'm getting ticked off about it. They need cameras and some good security. I believe it is intentional, "
“I'm truly sorry to hear about your experience with your recent order. It's concerning to know that the products arrived in less than satisfactory condition, and I understand how disappointing that must be. We strive for quality and safety in our packaging, and it's unacceptable for items to arrive tampered with or leaking. Your feedback is crucial, and I will certainly escalate this issue to our shipping and warehouse teams to investigate further. Please consider reaching out to our customer service team @ 1-800-381-0759 for assistance with a replacement or refund for the damaged items. Your satisfaction is important to us, and we want to make this right for you.”
"Got my order quickly. Packaged perfectly thx!"
“Thank you so much for your amazing review! We're thrilled to hear that you found our prices to be great. It's fantastic to know that our well-packaged products arrived in a timely manner. We appreciate your business and look forward to serving you again in the future.”
A rep from Vitacost, KevinRep, has responded:
“Thank you so much for your glowing review! We're thrilled to hear that you've been a happy Vitacost customer. We truly appreciate your support and look forward to continuing to provide you with quick shipping and great service.”