"Got my order quickly. Packaged perfectly thx!"
"I appreciate Vitacost's gluten free flour varieties at very competitive prices!"
“We are thrilled to hear that you are enjoying our service and selection of gluten-free products! Thank you for taking the time to share your positive experience with us. We truly appreciate your support as a customer.”
"I love vitacost. The products I bought were excellent quality. Vitacost always offer discounts that makes the prices much more affordable. Customer service is top notch. Highly recommend."
“Thank you so much for your glowing review! We're thrilled to hear that you're a happy Vitacost. We truly appreciate your support and look forward to continuing to provide you with quick shipping and great service.”
"The web page was not easy causing me to get the wrong Mg. , as well as the delivery very slow. "
“I'm sorry to hear that your delivery took longer than expected and that you encountered difficulties navigating our website. We strive to provide a smooth shopping experience, and it's disheartening to know we fell short in your case. If you need assistance with your order or if there's anything we can do to help resolve the issue with the wrong mg, please let us know. Your feedback is valuable, and we'll use it to improve our services.”
"Vitacost gives you the products you want at a competitive price and ships things right away "
“Vitacost strives to deliver the best customer experience, and it makes our day to know we have accomplished just that!”
"My order was early and everything was intact "
“Hi! Thank you so much for this awesome review. We are excited that we were able to provide you with an excellent service. Thank you for being a part of our Vitacost family!”
"i got everything nicely .
"
“Thank you so much for the excellent feedback! We are happy that you enjoyed your experience with us!”
"My original order was damaged in transit and I wonder why I wasn't called or emailed about this and why a replacement order was being expedited. Also, the phone numbers you provide on your home page isn't for inquires. I had a tough time finding the correct phone number on line. I am very disappointed in your customer service."
“I understand your frustration regarding the lack of communication about your damaged order and the difficulty you experienced in finding the correct contact information. It's important that our customers feel supported, and it’s clear we fell short in this instance. Your feedback is invaluable, and I’ll make sure it is shared with our team to improve our communication and support processes. Thank you for bringing this to our attention, and I hope your replacement order arrives without issue.”
"What more can be said. Vitacost is a great place to shop for high quality food products!"
“Vitacost strives to deliver the best customer experience, and it makes our day to know we have accomplished just that!”
"I discovered Vitacost early into the COVID pandemic, panicking for toilet paper which was in low supply at local stores. I found many other products when I visited the site. I was pleased with the shipping service and discounts offered. I was hooked. For a recent purchase, a new option for pick up at a local FedEx location was offered; it was convenient, safe, and easy."
“Thank you so much for sharing your amazing experience with us! We're thrilled to hear that you discovered Vitacost during such a challenging time and found not just toilet paper, but a whole range of products to love! It's fantastic that our shipping service and discounts have kept you coming back for more. We're also excited that you enjoyed the convenience of the new FedEx pick-up option. Your support means the world to us, and we can't wait to continue serving you with more great finds!”
"This is my third order that I have placed and each time it comes in very quickly! I am extremely pleased with the service"
“We are incredibly grateful that you took the time out to share your feedback with us! Customer satisfaction is our top priority, and we are thrilled that you're enjoying your experiences – it means the world to our entire team! ”
"Thx for a well packaged product, delivery and well the product itself....
Will use Vitacost again..."
“Thank you for taking the time to leave a review! We're thrilled to hear that you are happy with the product packaging and prompt delivery. Your feedback is important to us, and we appreciate your support.”
"I ordered exactly what I was looking for and found that one of the items was BOGO so it was an unexpected value. Very quick shipping, as well!"
“Thank you so much for the glowing review! We're thrilled to hear that you had a positive experience with us. We appreciate your business and look forward to serving you again in the future.”
"Delivered promptly to my son's address. Great service!"
“We're so happy to hear you are enjoying your experiences with us and that the order was delivered to your son quickly! Thanks for the kind review!”
"Able to find needed product when manufacturer was out of stock. Ordering was seamless. Delivery somewhat slower than most."
“Thank you so much for your fantastic review! We're thrilled to hear that you could find the product you needed when others were out. It's great to know that your ordering experience was seamless! We appreciate your feedback about the delivery speed and will continue to work on improving that aspect. Your support means the world to us!”
A rep from Vitacost, KevinRep, has responded:
“Thank you so much for your amazing review! We're thrilled to hear that you found our prices to be great. It's fantastic to know that our well-packaged products arrived in a timely manner. We appreciate your business and look forward to serving you again in the future.”