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Product & services pricing
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Chance of future purchase:
0.00/5
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0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-09-25

MY GO TO STORE

"Due to my food allergy I was very lucky to find Vitacost in the beginning of my search for my new way of eating. Their selection is wonderful and the prices just as good, also offer discounts and if there is a problem they make it right. Vitacost is by far the best!"


Rep reply posted 2024-11-08
A rep from Vitacost, Immanuel-Rep, has responded:

“Thank you so much for your wonderful review! We're happy to hear that you had such a fantastic experience with us!”


Verified
5/5

2020-12-16

Happy Customer

"I’ve shopped Vitacost for many years, and am quite happy with most of the products and, particularly, the service! You guys are my “ go to” online shop for many of the food and supplements I order. Keep up the excellent work!
Thank you!
"

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2014-10-06

Great supplement company

"Ive been ordering now from Vitacost for several years and completely satisfied with the product line, pricing and shipping. "


Rep reply posted 2024-11-08
A rep from Vitacost, IvyRep, has responded:

“Wow! Thank you so much for your amazing review! We're thrilled to hear that you've been a loyal customer for several years and that you've had such a positive experience with our product line, pricing, and shipping. Your satisfaction means the world to us, and we're excited to continue serving you with the best supplements. Here’s to many more years of health and wellness together!”


Verified
5/5

2024-11-08

Great service

"Everything got here in good condition and on time."


Rep reply posted 2024-11-08
A rep from Vitacost, IvyRep, has responded:

“Wow, thank you so much for your amazing review! We're thrilled to hear that your order arrived promptly and in good condition! We can't wait to serve you again soon!”


Verified
5/5

2024-11-08

Great products

"We like the opportunity to purchase healthy foods "


Rep reply posted 2024-11-08
A rep from Vitacost, IvyRep, has responded:

“We're thrilled to hear that you love our products and appreciate the chance to shop for healthy foods! Your feedback truly motivates us to continue providing the best selection out there. Thank you for being a part of the Vitacost family!”


Verified
5/5

2024-11-08

Excellent

"Received my order the next day,! It’s hard to beat that!!"


Rep reply posted 2024-11-08
A rep from Vitacost, IvyRep, has responded:

“Thank you so much for your wonderful review! We're thrilled to hear that your order arrived quickly. Your satisfaction means the world to us, and we can't wait to serve you again!”


Verified
5/5

2024-11-08

Love Vitacost

"I love Vitacost. I can always find those ‘hard to find’ products. And in a matter of a very few days they are delivered right to my door!

Keep up the excellent work!
"


Rep reply posted 2024-11-08
A rep from Vitacost, IvyRep, has responded:

“Wow, thank you so much for this 5-star review! It's wonderful to know that you found your favorite hard-to-find products with us, and we appreciate your kind words about our fast delivery. Your love for our company truly makes our day! We appreciate your support and can’t wait to serve you again!”


Verified
5/5

2024-11-08

Fantastic!

"Fantastic experience shopping on the site. A great selection of Organic Foods!"


Rep reply posted 2024-11-08
A rep from Vitacost, IvyRep, has responded:

“Thank you for your fantastic feedback! We're thrilled to hear that you enjoy shopping with us. We always aim to provide smooth experience, and it's wonderful to know we hit the mark for you! We appreciate your support and look forward to serving you again soon!”


Verified
5/5

2024-11-08

Great Service

"Easy to navigate website, great deals and fast service "


Rep reply posted 2024-11-08
A rep from Vitacost, IvyRep, has responded:

“Wow, thank you so much for this 5-star review! We're thrilled to hear that you find our website easy to navigate and enjoy the great prices we offer, especially with our coupons and promotions. Your satisfaction means the world to us, and we appreciate your support. We're here to keep providing you with the best service possible!”


Verified
5/5

2024-11-08

Protein good for you

"Excellent service will order again"


Rep reply posted 2024-11-08
A rep from Vitacost, IvyRep, has responded:

“Wow! Thank you so much for your amazing review! We're thrilled to hear that our service offered met your expectations! Your satisfaction means the world to us. Thank you for your kind words and for choosing us. We can't wait to serve you again soon!”


Verified
5/5

2024-11-08

Great company

"Great web site, great product,prompt delivery!"


Rep reply posted 2024-11-08
A rep from Vitacost, Immanuel-Rep, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you had a fantastic experience with our website and products. It means the world to us to know that our prompt delivery made a positive impact as well. We appreciate your support and look forward to serving you again soon!”


Verified
5/5

2024-05-17

Awesome!

"Not only does Vitacost have every item in the category I am interested in, but before I had a chance to track the shipment, the items were already delivered!"


Rep reply posted 2024-05-17
A rep from Vitacost, KevinRep, has responded:

“We are thrilled to hear that you had such a positive experience shopping with Vitacost! Thank you for taking the time to leave such wonderful feedback. We're delighted to know that your items arrived promptly and that we had everything you needed in stock. Enjoy your products!”


Verified
5/5

2024-11-08

Great Shopping Experience

"Easy shopping experience with good selection of products. Ordering process was easy and fulfilled efficiently."


Rep reply posted 2024-11-08
A rep from Vitacost, Immanuel-Rep, has responded:

“Thank you so much for your wonderful review! We're happy to hear that you had such a fantastic experience with us! Your satisfaction means the world to us, and we can't wait to serve you again!”


Verified
5/5

2024-11-08

Beautiful

"Items were made clear to understand "


Rep reply posted 2024-11-08
A rep from Vitacost, Immanuel-Rep, has responded:

“Thank you so much for your wonderful review! Your satisfaction means the world to us, and we can't wait to serve you again!”


Verified
5/5

2024-09-19

Very Satisfied Customer

"Consistently quality products. Extremely fair prices. Excellent customer service. Easy to use website. I am a loyal longtime Vitacost customer & strongly recommend them to all looking for a company who values their customers. "


Rep reply posted 2024-11-07
A rep from Vitacost, Immanuel-Rep, has responded:

“I'm truly sorry to hear about the frustrating experience you've encountered while trying to place your order. We appreciate your loyalty as a longtime customer and understand how inconvenient it can be to face issues with order quantities and checkout. Your feedback about potential server overload is valuable, and I assure you that we're actively working to improve our systems and ensure a smoother shopping experience. If you continue to experience these difficulties, please don't hesitate to reach out directly, and we will do our best to assist you. Thank you for your understanding and patience as we strive to resolve these issues.”