"Site easy to manuver. Order was received in a very timely manner."
"Great product, easy ordering process, timely delivery"
“Thank you so much for your amazing review! We're thrilled to hear you had an excellent experience with us. It's fantastic to know that you found our product, ordering process, and delivery to your satisfaction. Your feedback means the world to us, and we can't wait to serve you again soon!”
"Not received order in 8 days."
“We're sorry to hear that your order has not yet arrived, and we understand how frustrating that must be. Sometimes shipping delays can happen due to various reasons. We recommend checking the tracking information for any updates, and if you're still having trouble, please reach out to our customer support team directly. We're here to help resolve this issue for you as quickly as possible.”
"I enjoy Fair Trade coffee, organic Mount Hagen. It is expensive so I have ordered it through Vitacost a few times when they offer the best value. I have had good service and quick delivery! I do appreciate their service and variety of products! "
“Thank you so much for your fantastic review! We're thrilled to hear that you're enjoying the Fair Trade organic Mount Hagen coffee—it's a great choice! We're committed to providing the best value and service, and it's wonderful to know that you've experienced quick delivery and a variety of products with us. Your support means a lot, and we look forward to serving you again soon!”
"Vitacost had what I needed and made ordering easy. Vitacost has fair pricing and carries a lot of great quality products!"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found what you needed and that your ordering experience was easy! We strive to provide fair pricing and a wide variety of quality products, and it's rewarding to know we hit the mark for you. Your support means the world to us!”
"After several orders we continue to have a great experience. Website is easy to navigate, free shipping is available, easy to check out, usually with a coupon offer as well. Orders ship quickly and securely. Love these guys!"
“Thank you so much for your fantastic review! We're thrilled to hear that you've had such a consistently great experience with us. It’s wonderful to know that you find our website easy to navigate and appreciate the free shipping and quick order processing. We love having you as part of the Vitacost family, and we can't wait to serve you again!”
"One of the packages of Yalk Chews were delivered broken into pieces. Not good, gad to throw them away. Otherwise it's all good."
“We're sorry to hear that one of your packages of Yalk Chews arrived broken. It can be really disappointing to receive items that are damaged. We want to make things right for you. If you haven't already, please reach out to our customer service team to report this issue, and they can assist you with a replacement or refund for the broken package. Thank you for your feedback, and we're glad to hear that everything else was satisfactory!”
"Good but wish I’d received a receipt. "
“Thank you so much for your feedback! We're thrilled to hear that you had a good experience with us. We understand how important it is to have a receipt for your records. Please reach out to our customer support team, and we'll be happy to assist you in getting a copy. We're here to help!”
"Excellent products fast delivery"
“Wow! Thank you so much for your fantastic review! We're thrilled to hear that you loved our service and products, and that the delivery was fast. Your support means the world to us, and we can't wait to serve you again soon!”
"The only thing I have trouble with is finding my MK-7 product I didn’t find it under vitamins "
“Thank you for your fantastic review! We're thrilled to hear that you're on the hunt for your MK-7 product. It's such a great choice for supporting your health! If you're having trouble finding it, our website has a search feature that can help you locate it more easily. Just type "MK-7" in the search bar, and it should pop right up! We're here to help if you have any more questions. Happy shopping!”
"On 2 consecutive occasions back to back my order was cancelled . No information from ur team until I chatted ur online team after waiting for weeks for the product .That’s so disappointing "
“I’m truly sorry to hear about your experience with your recent orders. It's frustrating when expectations aren't met, especially when you've been waiting for your products. I understand how important timely updates are, and it’s disappointing that you didn’t receive any communication until you reached out. Your feedback is invaluable, and we'll work to improve our processes to ensure situations like this don’t happen in the future. ”
"Always great quality and speedy service. Thank you "
“We're thrilled to hear you had such a fantastic experience! Your kind words about our quality and speedy service mean the world to us. Thank you for sharing your enthusiasm – we can't wait to serve you again!”
"good delivery, good price"
“Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our delivery and pricing. Your satisfaction is our top priority, and feedback like yours motivates us to keep striving for excellence!”
"The items I ordered are important to my health and arrived in good condition."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that your items arrived promptly and in great condition. It's amazing to know that we can support your health journey. Your satisfaction means the world to us!”
"I like your products
ordered and delivered in no time"
“Wow, thank you so much for your amazing 5-star review! We're thrilled to hear that you enjoyed our speedy delivery and loved our products. Your satisfaction means the world to us, and we can't wait to serve you again soon!”
A rep from Vitacost, Immanuel-Rep, has responded:
“Thank you for your fantastic review! We're thrilled to hear that you found our site easy to navigate and that your order arrived so quickly. Your feedback means a lot to us, and we're excited to continue providing you with great service!”