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Product & services pricing
3.79/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.71/5
Customer service:
3.48/5
Return/Replacement policy:
3.40/5

Verified
5/5

2024-09-15

Medical tape

"Quick and easy shopping. Found what I needed. "


Rep reply posted 2024-10-09
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”


Verified
5/5

2024-09-14

Great product, excellent shipping time!

"Mckesson products are great! Very reasonable price and next day shipping was excellent! Thank you!"

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Rep reply posted 2024-10-09
A rep from Vitality Medical, Megan-VM, has responded:

“So glad you had a great experience, we look forward to working with you again, have a great day!”


Verified
5/5

2024-09-14

Just what I need

"My cannulas start to get hard and hurt my ears after a while and my supply was getting low so I knew from experience that I could renew my supply very easily with Vitality Medical with ease. Thank You Vitality Medical !!!!!!!!!!!!!"


Rep reply posted 2024-10-09
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day!”


Verified
1/5

2024-09-14

Insentive spirometer arrived broken.

"Incentive spirometer arrived broken, and the company is not answering my e-mails about replacement.
Would not recommend the company to anybody. I very much regret I did not order on Amazon.
"

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Rep reply posted 2024-10-09
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you were disappointed with the product you received. We appreciate your feedback and would like to make this right for you. It looks like our customer support is already processing a mis shipment for you and have resent out the product to you. Please let us know if you have other concerns. ”


Verified
4/5

2024-09-13

First time user

"Thank you for the quick and easy site. Most items I needed I found at a better price on your site.
"

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Rep reply posted 2024-10-09
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks for the review and feedback we hope to see you again soon!”


Verified
3/5

2024-09-11

The website is the downside

"great selection once you find things, and great prices.

difficult to find what I wanted using the search as it refused to show me the things I wanted to see

the checkout refused to do anything other than twirl a little star thing in circles so after waiting for it to load for more than 5 minutes and trying three different times, I had to resort to ordering on my cell phone which to me is not optimal. it was slow there too but it actually loaded the checkout screen so I could order.

and now it refuses to allow me to submit this review
"

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Rep reply posted 2024-10-09
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you taking the time to relay this. We will share this with the team.”


Verified
5/5

2024-09-11

Arrived fast

"Good product and it got here really fast"


Rep reply posted 2024-10-09
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review.”


Verified
4/5

2024-09-11

Got online, able to processed my order quickly

"Got compression materials that the V A doesn't offer!"

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Rep reply posted 2024-10-09
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”


Verified
5/5

2024-09-11

Fast and furios

"Excellent product, very fast delivery, price invisible"

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Rep reply posted 2024-10-09
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased about shipping and appreciate your feedback. We look forward to serving you again soon!”


Verified
1/5

2024-09-11

Receiving it

"I paid extra to get it earlier. I still haven't received it and it was Thursday morning when I ordered. I should get my moneyback for the express shipping I think!!!!."

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Rep reply posted 2024-10-09
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance in the future.”


Verified
3/5

2024-09-10

PIA

"Website and shopping cart are PIA. Hard to find the item and the shopping cart is so slow I almost gave up. In fact I searched elsewhere and only came back to buy because no one else had it. Faint praise."


Rep reply posted 2024-09-26
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you had an unsatisfactory experience on our website but appreciate your feedback, we will relay this to our team to further look into for future instances. ”


Verified
5/5

2024-09-10

Fast service

"Easy to order and fast service."


Rep reply posted 2024-09-26
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!”


Verified
5/5

2024-09-10

5 star review

"nice website; easy to use"

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Rep reply posted 2024-09-26
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks so much for the kind words, have a wonderful day!”


Verified
4/5

2024-09-10

Easy Website for Ordering

"Finally a website designed for the user in mind. Even a constant reminder to use the discount codes or coupons that are readily available at checkout. Plus the prices are usually right on target. "

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Rep reply posted 2024-09-26
A rep from Vitality Medical, Megan-VM, has responded:

“We’re so happy to hear you had a good experience. We look forward to serving you again soon!”


Verified
2/5

2024-09-10

Shipping too slow

"I put an item in my shopping cart that said "Fast Shipping!" Another place on the website said "Free Shipping over $49". I put two and two together and thought "Fast Free Shipping!" Well, three days later my order is still "Awaiting Shipment". The product is fairly priced, but the shipping time is misleading. Be more transparent! Your major competitor really has "Fast Free Shipping" and their price is similar to yours."

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Rep reply posted 2024-09-26
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed but appreciate your feedback. Our orders have a 24-hour business processing time frame and are processed and shipped on business days. We apologize for any frustration or confusion.”