"website was easy to use, and we will see how delivery is"
"I had no problem with the ordering process. However, the shipping is another thing. My order has been sitting in Detroit since the 26th. They claim it is under a weather delay. I claim bull crap. I live near Cleveland. There has been no weather delay anywhere near here or Detroit. You do your customers a disservice by using the USPS. I would rather pay for UPS than use the postal service.
"
“We are sorry that you are disappointed with regard to shipping but appreciate your feedback. Upon checking on your order, seems that it has been delivered as of Jan. 31st. We are a drop ship company, so when it comes to shipping products the manufacture are the ones that pick the shippers. Your comments will be passed along to the team.”
"Got part of my order other is on its way i guess."
“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”
"Great Service would recommend"
“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day!”
"Quick order, great product with fast shipping!"
“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review.”
"Excellent Products, Great service and speedy delivery ️️️️️. "
“Hello, thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day!”
"On the website it does not specify certain things. I hope I ordered the correct product for myself. Even the person I spoke to wasn’t sure because the detailed info is not detailed enough. And tax and shipping 1/3 the cost of the product. "
“We're very sorry that you had an unsatisfactory experience on our website but appreciate your feedback, we will relay this to our team to further look into for future instances. ”
"Good business.Good prices on products. Prompt delivery."
“Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!”
"Item as shipped and received quickly "
“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review.”
"Easy to deal with and fast shipping"
“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day!”
"Great, shipping was fast. Customer service was fantastic. Website was easy. "
“Hi, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”
"Was trying to place an order that would come in a certain amount of time said I would receive the item in 1 to 3 days that being the 24th or 25th. The item did not ship until the 25th when I finally got a tracking number asking why it hadn't been shipped the tracking number still right now Monday the 27th says that UPS hasn't taken possession of it yet. So now I'm looking at getting the item 7 to 8 days after the fact, this may not be a big deal to some people, but I placed my order with this place based on the shipping and when I would get it as I would be leaving out of town. Now I will not get the order on time at all, which is complete trash"
“We are sorry that you are disappointed with regard to shipping but appreciate your feedback. 1-3 business days meaning after the order has shipping, upon viewing your order it was shipped from the warehouse on a Saturday. Most shipping companies do not run on the weekend, as well as we do not run on the weekends. The order was delivered within the 1-3 business day time frame after it was shipped off. Tracking says your order was delivered as of the 28th. I will be sure your comments will be passed along to the team. ”
"Easy to order.. good communication on my orders.. timely delivery.. usually has a coupon which helps!"
“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”
"Quick and easy. Will reorder"
“We’re so happy to hear you had a good experience. We look forward to serving you again soon!”
"Fast delivery and great communication!"
“Glad to learn your experience was a positive one. We will share this with the team!”
A rep from Vitality Medical, Megan-VM, has responded:
“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”