"Ordered my items very easily online and they arrived quickly"
"If you’re going to send me a coupon to use for free shipping, it should be valid"
“We apologize for any coupon issues, we will take a look into this matter. It also seems that you are a VIP customer, which means you wouldn't be qualified for any other discounts. If you are interested for further discounts, you would have to reach out to your B2B representative, and they will be able to help you. Thank you and have a great day.”
"Product received timely. Great product "
“We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day!”
"1000000000000000000000000000"
“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”
"Thank you, my insurance changed and I couldn't find the products I needed anyplace else, great price and super fast shipping"
“We are so delighted to hear your feedback. Thank you for your business and your positive review.”
"Received my order the next day."
“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review.”
"No update on order placed two weeks ago . 2 stars for the part of the order that shipped out right away."
“We are sorry that you are disappointed with regard to shipping but appreciate your feedback. It seems that our team has sent over emails regarding your order, so be on the look out for those. Your comments will be passed along to the team.”
"Placed order and communications was instant and accurate."
“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that our team made your experience pleasant and got your needs taken care of. We hope to see you again, have an amazing day!”
"Always great fast service and great prices"
“Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!”
"I ordered a wheelchair cushion for my husband and received it earlier than expected. "
“We are happy to hear that you are pleased about shipping and appreciate your feedback. We look forward to serving you again soon!”
"the shipping was $0 until I checked out, then it changed to $15.95. Very unsatisfied."
“We are sorry that you are disappointed with regard to shipping but appreciate your feedback. We are a drop ship company, so the prices for all shipping costs are based on the manufacture. Thanks again for the review. Your comments will be passed along to the team.”
"Answered questions quickly and product delivered quickly "
“Hello, we are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day!”
"Representative was friendly and helpful. The products arrived quickly. I would recommend this company "
“That is wonderful to hear, we are glad that our agent was able to make it a pleasant experience and got you taken care of. We appreciate you taking the time to leave a review, have a wonderful day!”
"would order from this company any time"
“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”
"Need a wheelchair cushion so bad "
“We are so delighted to hear your feedback. Thank you for your business and your positive review.”
A rep from Vitality Medical, Megan-VM, has responded:
“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day!”