"would order from this company any time"
"Need a wheelchair cushion so bad "
“We are so delighted to hear your feedback. Thank you for your business and your positive review.”
"Everything was as described and way cheaper than even amazon!! Shipping was really fast!! I ordered on a Saturday evening, and was here on wednesday!!!
will order from them again!!"
“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that our team made your experience pleasant and got your needs taken care of. We hope to see you again, have an amazing day!”
"Would not sell to me without a prescription even though I planned to pay out of my own pocket. Other suppliers do not require this."
“Thank you for the feedback. We apologize the experience was less than you had expected but appreciate you taking the time to relay this. That information can be found at the very top of the page of any Rx-required item near the product highlights as well as in the cart if missed. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day.”
" shipping was very fast and received item was perfect. Thank you"
“We are so delighted to hear your feedback. Thank you for your business and your positive review.”
"Your prices is very reasonable Yes"
“We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day!”
"My order was shipped the same day I ordered and "
“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”
"Always a problem when shipping to my location.
If call for assistance, nobody helps, just bad service overall."
“We are sorry that you are disappointed with regard to shipping but appreciate your feedback. According to your order, we only ship within the United States. You are more than welcome to order anything off of our website as long as your address is within the US. I will be sure your comments get passed along to the team.”
"For any needs with fast delivery, including discounts, I count on Vitality"
“That is wonderful to hear, we are glad that our agent was able to make it a pleasant experience and got you taken care of. We appreciate you taking the time to leave a review, have a wonderful day!”
"I received an email for a discount on shipping, but there was no place to put the discount code when checking out. Price for an individual item was less the buying the item in bulk (case)"
“Thanks for your feedback. We’re sorry to hear you're disappointed, in order to obtain the __ discounted shipping it must be changed from the auto-generated 5-10 day option to the 7-10 day option for discounted shipping. If you have any questions in the future please don't hesitate to reach out to us we'd love to help. Please also watch your email for any updates and we hope you have a great day.”
"It has been almost two months since I requested auto ship every 15 days. It still hasn’t happened. I called about two weeks ago and employee said they would check into it. Still the same- nothing. I am shopping for another supplier since they cant seem to do it correctly. "
“We are sorry that you are disappointed but appreciate your feedback. We apologize for any frustration or confusion. We had been going through a bit of an system update to make your auto ship experience better than before. If there's anything we can do in the future please feel free to let us know.”
"All delivered on time…..thanks"
“Glad to learn your experience was a positive one. We will share this with the team!”
"I had purchased a mattress topper for my special-needs son who started getting some pressure points on his back. The product I purchased seems to be of really good quality, ordering was super convenient, and it was shipped immediately, and I received it very fast! Great job!"
“Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!”
"This was the fastest delivery ever!! Thank you"
“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review.”
"Just great, thank so much"
“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day!”
A rep from Vitality Medical, Megan-VM, has responded:
“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”