"Excellent price and free shipping. Website is easy to navigate and checkout process is at ease."
"The price was right and the service was great."
“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review.”
"product quality, timely delivery
"
“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review.”
"as i said before have not tried product yet reserve right to make assessment"
“We appreciate the review. Please let us know how the product as worked for you. Have a wonderful day!”
"I don't want to hassle with getting the paperwork from my dr sent to them. Plenty of other companies ship them to me w out this step. They do not ask for paperwork until they charge you. So I have to wait for a refund. I will be using an easier supplier. Then worst part is they send me 2-4 emails a day. I have no interest in your company. "
“Thank you for the feedback. We apologize the experience was less than you had expected but appreciate you taking the time to relay this. The supplier requires that we obtain a prescription before release due to safety and the nature of the item. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day.”
"great prices and cancel/refund was very simple"
“We’re so happy to hear you had a good experience. We look forward to serving you again soon!”
"Friendly order process and on time delivery "
“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”
"Easy to find and able to be delivered to the house. Don't have to run all over to find what I need."
“Glad to learn your experience was a positive one. Hope to see you again in the near future!”
"Easy and fast, always great price and products. "
“Hi, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”
"I placed an order on 7/26 and upgraded shipping to 1-3 business days. Product didn’t arrive until 8/05 and the package shows it was shipped ground. "
“We are sorry that you are disappointed but appreciate your feedback. Our orders have a 24-hour business processing time frame and are processed and shipped on business days. We apologize for any frustration or confusion.”
"I prefer 3cc syringe with a 22g 1" 1/2" BD Brand syringe w/needle as well attempted to purchase product I just wrote of along a diabetic 1cc w/needle and had to settle for products that will do the job yet not what I wanted that's why I gave my experience a 3 stars. Also you generally have basically every available products with all in stock yet the cub-bards were bare with every product I buy 3 to 4 x's a year out of stock. Not good and will be looking for equivalent prices and products and a new webstore in the past you always had. Guess once your team feels comfortable you guys slacked off sorry to say Thomas Reeb ****@****"
“We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance in the future.”
"We got our items quickly and great follow up service we were very pleased "
“Thank you for taking the time to leave us a review and provide your feedback, have a great day!”
"I googled a 25 x5/8 needle. This site came up with that needle. I hit add to cart and ordered. When I got the confirmation email it said 20 ga x 1”. I immediately sent an email to there contact us. It had an option for the subject matter that said change order. I included my order number and told them what I wanted. Next thing I know I got a shipping email that said 20 x 1”. I thought well maybe somebody changed it and did not update it but that’s exactly what I got. So I paid for needles I can’t use. Apparently nobody reads there emails. Very disappointed. Will not use again. "
“We're very sorry that you were disappointed with the product you received. We appreciate your feedback and would like to make this right for you. It looks like our customer support is already processing a return for you. If you don't hear back in a timely manner please also feel free to reach out to returns@vitalitymedical.com and we will make sure this is resolved.”
"I love Vitality Medical. Their site makes it easy searching for whatever your looking for. I have ordered from there site for my needs and will continue in the future. "
“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”
"place order, pay, 2 days later, BACK ORDER..3 days later, want me to order more products...still don't know when it arrives...."
“We are sorry that you are disappointed but appreciate your feedback. We apologize for any frustration or confusion the item you had ordered was out of stock at one of the vendors we were trying to swap the warehouse when we received your request to cancel the order and have credit be issued back to your card. We again apologize for any confusion on this order. ”
A rep from Vitality Medical, Megan-VM, has responded:
“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”