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Was sent the wrong item. Did not order the Senitive.
I ordered the Intimates.
Back they go"
"Paid the extra money to receive my order in 3 - 5 business days. Nearly half of the products I orders will take 7 - 10 business days. All of the products I have received have been in great condition and quality products, but paying extra to receive by date I need only to receive later than standard shipping was a little frustrating."
“We appreciate the review. Our orders normally take 24-48 business hours to process, your items did end up coming from different warehouses which could possibly be the reason the estimated shipping time frame was a bit off. But, if you ever have questions about questions or concerns about shipping, you can contact customer support and they will be able to help with anything you need. Thanks for taking the time. Have a wonderful day!”
"I didn't see a "continue shopping" button, so I ended paying double shipping, But I got what I' been hoping for!"
“We appreciate the review. If you ever have any issues online, you are more than welcome to contact customer support and they can help! Thanks for taking the time. Have a wonderful day!”
"I use to buy another brand of sports tape however it was hard to get and expensive. Found out about this tape and it is superior to the other!
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“Hello, thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day!”
"Very easy to order supplies. Large selection of products "
“Glad to learn your experience was a positive one. We will share this with the team!”
"Exactly what I needed very good "
“Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!”
"As an MD I prefer ordering from Vitality since their prices and service is excellent"
“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review.”
"The connector fit perfectly in the oxygen tubing. The order arrived promptly. Very pleased"
“Hello, thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day!”
"Always find what I need and the price is right!!!"
“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review.”
"Very easy to search and navigate purchase"
“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”
"Quick response and delivery "
“So glad you had a great experience, we look forward to working with you again, have a great day!”
"Great price and service as usual! Thanks and keep up the great work."
“Hello, thank you for the positive review! We are glad to hear the item worked so well for you. We hope to see you again soon!”
"I’ve always had a good experience in dealing with this company not always easy to find these days. "
“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”
"I ordered 3 boxes of CAREPLUS gloves and they sent ADVANCE Diamond gloves. They are NOT the same!
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“We're very sorry that you had an unsatisfactory experience with the service provided. It seems that there has been a credit issued for the inconvenience that this has caused. We value your business and will be taking a look into this matter. We truly apologize for any frustration this may have caused.”
"There’s is a good description of the product. Vitality Medical was excellent at giving me a credit for a discounted code that didn’t work last time. The shipping is fast and reliable! "
“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review.”
A rep from Vitality Medical, Megan-VM, has responded:
“We're very sorry that you were disappointed with the product you received. We appreciate your feedback and would like to make this right for you. It looks like our customer support is already processing a return for you. If you don't hear back in a timely manner please also feel free to reach out to returns@vitalitymedical.com and we will make sure this is resolved.”