"I found the exact product I was looking for at Vitality Medical. And it was more reasonably priced than other sites I checked, plus the shipping was also very reasonable. I think I may find myself becoming a repeat customer."
"order Still note recieved
Order ***-***-****"
“We're very sorry that you had an unsatisfactory experience with the service provided. We value your business and will be taking a look into this matter. We apologize for any frustration this may have caused we do show the order has been delivered on 07/28/24. Please let us know if there is anything else we can assist with.”
"Easy shopping, Excellent prices, super fast delivery "
“Glad to learn your experience was a positive one. Hope to see you again in the near future!”
"I ordered pink pink! I was shipped a maroon or magenta color. The box had a picture of a pink one! Very disappointed, I would send it back, but I need it to walk. Cheaply made"
“We are sorry that you are disappointed but appreciate your feedback. We apologize for any frustration or confusion, if theres anything we can do in the future please feel free to let us know.”
"I've ordered here before but now all of the sudden I need a prescription "
“Thank you for the feedback. We apologize the experience was less than you had expected but appreciate you taking the time to relay this. The supplier requires that we obtain a prescription before release due to safety and the nature of the item. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day.”
"I have ordered thee times, order is back ordered each time."
“We are sorry that you are disappointed but appreciate your feedback. We apologize for any frustration or confusion that item is a non in stock item so they have to special order it, if theres anything we can do in the future please feel free to let us know.”
"I have a disabled baby and i buy different sized syringes from vitality medical. They mixed 400 DIFFERENT sized enfit syringes all in same bag. Now its gonna take me time i do not have to sit there, sort, and separate. Do better vitality medical. "
“We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance in the future.”
"Very easy to find what I needed. "
“Hello, thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day.”
"better luck next time hgfds ghji "
“Thank you for the feedback, we apologize the experience was less than you had expected. It’s important for us to know how we can better serve our customers and your comments will be shared with the team.”
"It was perfect. I know I will be ordering from them again!!"
“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”
"I was unable to order my syringes that I have ordered over a dozen times with vitality medical because y’all are now requiring a prescription. I can get the same product on Amazon, however I use y’all out of loyalty. I feel very unappreciated and will no longer be shopping with vitality medical. "
“Thank you for the feedback. We apologize the experience was less than you had expected but appreciate you taking the time to relay this. The supplier requires that we obtain a prescription before release due to safety and the nature of the item. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day.”
"Easy to order on the website; fast service; and product arrived in pristine condition."
“Hello , thank you for the positive review! We are happy to hear that you were all around pleased with everything. We look forward to seeing you again!”
"Then you scroll down from the picture you think might include your pump head and the description is too vague. So, you can't order it because it doesn't say whether it is a twist on head or slip on head. Whoever developed your website is definitely not a professional. Very Sad!"
“Thank you for the constructive criticism, and sorry we couldn’t make it a 5 star experience. We are always looking for ways to increase customer satisfaction and will pass your comments along to management.”
"I sent for the pads one morning and the next day they appeared by UPS. What could be better?"
“Hello , thank you for the positive review! We are happy to hear that you were all around pleased with everything. We look forward to seeing you again!”
"I needed the product and was told it would arrive 2-3 days…. This was already on the outer time limit for my wife’s needs.
I wake up to find they’ve cancelled my order, no explanation. I feel with health matters you need to run a tighter ship! "
“Thank you for the constructive criticism, and sorry we couldn’t make it a better experience. Your comments will be passed along to the management team to take a look into.”
A rep from Vitality Medical, Megan-VM, has responded:
“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day!”