"I tried to order 2 simple items that cost a total of less than $20. They were not heavy items. The shipping cost was $17.99! I cancelled my order!"
"No complaints. Product was received quickly and when needed."
“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review.”
"Items came next day which was unexpected. Price was a fraction of what it was on Amazon. "
“Hello, thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”
"I order intermittently for my mother. She is pleased with product and the shipping is fast. We will continue to use your company. "
“Hello, thank you for the positive review! We are so happy to hear you are pleased with the item and that it works well for you. We appreciate your feedback, have a wonderful day!”
"I will review the product and service after it ships. The website had a glich, and I had to try to place the order multi times. I was not able to get the face masks for O2 that I wanted to try. But as usual you were able to take my order for nasal cannulas and replacement for my regular O2 tubing. Shipping is usually quick, and I get the order quickly. I am happy with the service. Thanks"
“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that it was pleasant and you got your needs taken care of. We hope to see you again, have an amazing day!”
"Very easy to find what I was looking for with great prices."
“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review.”
"We were looking for 5 strip addipak which are easy to separate and open compared to 4 strip that others sell which ave to be cut apart.
They also had the addipak 5 strip in stock."
“That is wonderful to hear, we are glad that our agent was able to make it a pleasant experience and got you taken care of. We appreciate you taking the time to leave a review, have a wonderful day!”
"This is the second time I have ordered from Vitality Medical. I purchased the wound care products. I am impressed by the availability of quality products at an affordable price. The items were also shipped quickly and I only paid for the base shipping. "
“We are happy to hear that you are pleased with our prices, for the fast 1-3 shipping that is the standard rate on some of our items that come from warehouses that have the ability to get the items out quicker than most. Thank you for your business and your positive review, we look forward to serving you again soon!”
"I was seeking a useable supplement to my compression leg wraps and this company had an affordable sequencial compression machine with leg bags available AND they shipped out rapidly for under $100 (and not $99.99). Lucky me that this company had this on hand.
"
“Hello, thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day!”
"Great service. Always prompt with a good price. "
“Hi, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”
"Web site is very user friendly "
“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”
" They have just the product needed, and at a very reasonable price and relatively quick delivery.."
“Hello, thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day.”
"I paid for rush shipping and the order was on back order. After 3 days of checking the staus, I finally had to call and be told it was on back order. I needed the order within 2 days and paid to have it shipped to me. Poor Communication "
“We are sorry that you are disappointed with regard to shipping but appreciate your feedback. It seems like our team has in fact issued a credit regarding the inconvenience that you have experienced. If you are in need of anything else, please reach out to our customer support and they will be able to help. Your comments will be passed along to the team, as well. Thank you. ”
"Easy to order and rapid delivery "
“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that our team made your experience pleasant and got your needs taken care of. We hope to see you again, have an amazing day!”
"Fast shipping and quality products"
“Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!”
A rep from Vitality Medical, Megan-VM, has responded:
“We are sorry that you are disappointed with regard to shipping but appreciate your feedback. We are a dropship company, so all shipping costs are the manufactures shipping cost. Thank you for your review, we hope to see you in the future. ”