"Fast delivery, product as advertised, and very satisfied. Thank you
"
"I was completely impressed with their professionalism and customer service."
“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”
"Hoses and mouthpieces...$ perfect!"
“Glad to learn your experience was a positive one. Hope to see you again in the near future!”
"My experience with them always great! It comes in fast! Recommend 100%"
“Hello, thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day!”
"Looking for 4 ft cannulas. Easy to find and order. Be Nick if came in quantity less than 50. The fifty is enough for 4-5 years. "
“Glad to learn your experience was a positive one. We will share this with the team!”
"Shortly after placing my order I received a discontinued by manufacturer order with a suggested replacement product. I responded via email that I did not want that other product and please cancel my order. I subsequently received a phone call and told the woman the same thing. Within hours I had the verification that my order was cancelled and a notice that the charge was cancelled. To me that is the same 5 star service that we get when we place our normal orders that are shipped promptly and received in excellent condition. Vitality is great, all around! "
“We're happy to hear that you had a positive experience with your orders and our backorder emails being received. Thank you for your feedback and for taking the time to leave a review.”
"Shipping was quick and I was well informed of any delays or backordered items"
“Glad to learn your experience was a positive one. Hope to see you again in the near future!”
"Surprisingly easy and thorough…great to find what we needed and more. Thanks again"
“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day!”
"it was ok......................"
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you taking the time to relay this. We will share this with the team.”
"I was disappointed when the socks arrived. Although, I ordered Xlarge and XXL on adults; they seemed to be much smaller and fit somewhat snug. "
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We are always looking for ways to increase customer satisfaction and apologize for any frustration. We will pass your comments along to management.”
"There needs to be the ability to add a new product to an existing auto ship order. Navigating on your website is less than ideal. Finding specific products is challenging at times. Each item in an invoice should have a hot link to easily select and add it to a new order."
“Thank you for the constructive criticism, and sorry we couldn’t make it a better experience. Your comments will be passed along to the management team to take a look into. If you ever need to reach the subscriptions department for assistance please contact customer service we can always help add products for you. ”
"It would be helpful to know exactly how many refills are left on my prescription "
“Thank you for the review, please note RX's are valid for 3yrs. If you change sizes we will require a new RX. Have a wonderful day. ”
"Is Good
ahhhshshh Fire BAD!!"
“We appreciate the review. Thanks for taking the time. Have a wonderful day!”
"I received the catheters in a timely manner from placing the order to delivery it was very fast.
But the box was slightly smaller than the cathers so the catheters were bent a little to fit them in the box. But the cathers were fine"
“Thank you for the review, we appreciate your feedback we can check about why they were not sent in a better sized box for future orders, have a great day.”
"Always a pleasure to browse and order from the many very good products you offer. Pricing is more then reasonable and shipping is the fastest I have seen in a long time from other companies. Please keep up the good work and thank you for your great inventory. "
“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”
A rep from Vitality Medical, Megan-VM, has responded:
“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day!”