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Product & services pricing
3.75/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.64/5
Customer service:
3.41/5
Return/Replacement policy:
3.37/5

Verified
4/5

2023-05-25

Effortless

"Easy ordering experience. Appreciated the discount of 5%. "


Rep reply posted 2023-05-26
A rep from Vitality Medical, Megan-VM, has responded:

“Hello David, Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon! ”


Verified
5/5

2023-05-25

Ease and breeze

"Easy to find items, order and shipping is always timely"


Rep reply posted 2023-05-26
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Rachel, We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review. ”


Verified
5/5

2023-05-25

In need with speed

"Great price. Just what I wanted and no problems. "


Rep reply posted 2023-05-26
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Sandra, We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review. ”


Verified
5/5

2023-05-25

Vitality Medical simply GREAT!

"You guys have the way it is supposed to be, simple and right. Nothing about deceiving people, no gray areas, your products are there, we see them as customer, we like them or not like them, and we make a decision based on the information you provide. Thank you very much and I hope delivery will be as good as you present it."


Rep reply posted 2023-05-26
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Benjamin, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”


Verified
5/5

2023-05-25

great products

"Every time I need something that I think is pretty specialized, your company always comes through. Your web site is easy to navigate and your customer service is great."


Rep reply posted 2023-05-25
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Kim, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”


Verified
5/5

2023-05-25

"Always good service and fast delivery "


Rep reply posted 2023-05-25
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Cindy, We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day! ”


Verified
5/5

2023-05-25

Quick and easy

"Took less than 5 min to place my order"


Rep reply posted 2023-05-25
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Jesse, Thanks for the review and feedback we hope to see you again soon! ”


Verified
1/5

2023-05-25

Prices

"I'm not happy about the cost of the chux. The amount I'm paying is ridiculous!"


Rep reply posted 2023-05-25
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Virginia, thank you for the constructive criticism, and sorry we couldn’t make it a 5 star experience. We are always looking for ways to increase customer satisfaction and will pass your comments along to management. ”


Verified
5/5

2023-05-25

A++++

"No problems, easy transaction."


Rep reply posted 2023-05-25
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Ed, That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!


Verified
3/5

2023-05-24

"No one wants to stay on phone and
Make sure everything is done correctly
"


Rep reply posted 2023-05-25
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Susan, Thank you for the constructive criticism, and sorry we couldn’t make it a a better experience. Your comments will be passed along to the management team to take a look into. ”


Verified
5/5

2023-05-24

Easy peas

"Simple and easy checkout. Best deal on medical supplies on internet "


Rep reply posted 2023-05-24
A rep from Vitality Medical, Megan-VM, has responded:

“Hello David, That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day! ”


Verified
5/5

2023-05-24

satisfied

"satisfied with delivery..."

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2023-05-24
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Debra, We appreciate the review. Thanks for taking the time. Have a wonderful day! ”


Verified
5/5

2023-05-24

Helpful

"The staff and the products are outstanding. Always there to help and figure things out if I needed it. Will continue to use this company. The products are very good and. Hold up."

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-05-24
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Linda, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”


Verified
5/5

2023-05-24

Discounts and free shipping

"Vitality was an easy shopping experience with the best pricing."


Rep reply posted 2023-05-24
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Chuck, We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review. ”


Verified
2/5

2023-05-24

rising costs

"products becoming too expensive"


Rep reply posted 2023-05-24
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Leonard, Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We are always looking for ways to increase customer satisfaction and apologize for any frustration. We will pass your comments along to management. ”