"Kind of flustrating trying to navigate to the item I was wanting to order."
"Is that catchy enough. I spend a lot of cash with with you and not even an occasional discount on the products that I buy and I payout the wazzu for shipping. No I'm not happy, and when I find a less expensive source I'll drop- you pirates like a hot potato."
“Hi Edward, thank you for the constructive criticism, and sorry we couldn’t make it a 5 star experience. We are always looking for ways to increase customer satisfaction and will pass your comments along to management. ”
"great product, ;price too high"
“Hello Kevin, That’s wonderful to hear. Thanks so much for leaving us a review. I will share the pricing concern to higher management ”
"My experience has been consistently excellent service. My products are always in stock and ship the next day. I have been purchasing goods and service from this company for years and never a bad experience."
“Hello James, thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day. ”
"I’ve ordered in the past. Real good at sending the product and the prices are reasonable."
“Hello Robert, So glad you had a great experience, we look forward to working with you again, have a great day! ”
"Being able to find a company that sells and ships to my home address makes me very happy as it saves me a long tiresome visit to a medical office !!!!!You are outstandinga1111111"
“Hi Walter, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”
"Great website and easy to place an order"
“Hello Clayon, We appreciate the review. Thanks for taking the time. Have a wonderful day! ”
"Don't like having to sign up for texts or email to get a discount."
“Hello Warren, thank you for the constructive criticism, and sorry we couldn’t make it a 5 star experience. We are always looking for ways to increase customer satisfaction and will pass your comments along to management. ”
"took 5 minutes to order exactly what I wanted."
“Hello Edwin, We’re so happy to hear you had a good experience. See you next time! ”
"I found just what I was looking for at a decent price."
“Hi Hope, We are so delighted to hear your feedback. Thank you for your business and your positive review. ”
"I found the neck support I've been ltrying to find for 2 years. Awesome!!"
“Hi Ann, we are happy to hear that it was easy to find the item you were looking for on our site, thank you for leaving a review, have an amazing day! ”
"Pleasantly Awesome experience!"
“Hello Kevin, We’re so happy to hear you had a good experience. See you next time! ”
"quick and easy thank you for offering what I needed "
“Hello Amanda, That is wonderful to hear, and thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day! ”
"Convenient and easy shopping experience and payment method. "
“Hello Stephanie, That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team! ”
"just what you need, when you need it"
“Hi Bryan, thanks for the great review. We look forward to seeing you again soon! ”
A rep from Vitality Medical, Megan-VM, has responded:
“Hello Priscilla, Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you taking the time to relay this. We will share this with the team. ”