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Product & services pricing
3.75/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.64/5
Customer service:
3.41/5
Return/Replacement policy:
3.37/5

Verified
5/5

2023-05-22

Appreiated

"Good service. Site friendly."


Rep reply posted 2023-05-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Linda, Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon! ”


Verified
4/5

2023-05-22

okay

"okay but think shipping is awfully high"


Rep reply posted 2023-05-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Donna, Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you taking the time to relay this. We will share this with the team. ”


Verified
5/5

2023-05-22

1st Order let you know

"1st Order let you know how it turns out so far so goodf"


Rep reply posted 2023-05-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Douglas, we appreciate you giving us a chance and for giving us a positive review! Please let us know if you have any questions in regard to your order once you receive it. You can reach us at support@vitalitymedical.com or (800) 397-5899”


Verified
5/5

2023-05-21

good place to buy

"great marketplace and fair prices. I recommend."


Rep reply posted 2023-05-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Jonatas, We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review. ”


Verified
5/5

2023-05-21

Product arrived on time and in great condition

"Ordering from the site was so easy and the price for my item was better then anywhere else I found it online. "

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Pricing of products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process

Rep reply posted 2023-05-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Consuelo, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”


Verified
5/5

2023-05-21

Great place for my supplies

"Fast delivery for all my orders "


Rep reply posted 2023-05-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Angela, We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day! ”


Verified
5/5

2023-05-21

"Quality product ,affordable price "


Rep reply posted 2023-05-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Lilianne, We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day! ”


Verified
4/5

2023-05-21

"EAST TO GET TO FIND WISH THEY WERE SO EASY"


Rep reply posted 2023-05-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hey Leonard, We are so delighted to hear your feedback. Thank you for your business and your positive review. ”


Verified
5/5

2023-05-21

Crutch tips

"Good service, no problems."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-05-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hello James, That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team! ”


Verified
5/5

2023-05-21

"My experience will be good if you actually ship the product! I have tried twice with another company to get a similar product and they cancelled both orders stating 'out of stock'.

Shipping cost is a little steep though, but if we get the product, it will be worth it.
"


Rep reply posted 2023-05-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Robert, thank you for the positive review. We will update you in regards to your order once we have a status from the manufacturer. You are more than welcome to call anytime to check the status of your order at (800) 397-5899. Please let us know if you have any questions or concerns. Thank you”


Verified
5/5

2023-05-20

Prompt, Easy Seller

"Online ordering a snap. Easy to find what I need and ships fast."


Rep reply posted 2023-05-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Duane, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”


Verified
5/5

2023-05-20

Easy Ordering!

"Always such a great ordering experience! Fast and easy, good products and customer service has been helpful. Would recommend"


Rep reply posted 2023-05-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hey Kara, thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day. ”


Verified
5/5

2023-05-20

Satisfaction

"Your company is all about making things easy for the customer having the right product for their needs and getting that right getting that product to the customer in a timely manner could not be more pleased with the service and the help that is offered very pleased with all aspects and very thankful for that kind of care."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Rep reply posted 2023-05-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Don, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”


Verified
4/5

2023-05-20

easy to reorder

"Looking up my old orders is easy. It could be a little better to provide a quick link to the items so i can be sure it is what i want to reorder."


Rep reply posted 2023-05-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Grady, thank you for the constructive criticism. We are always looking for ways to increase customer satisfaction and will pass your comments along to management. ”


Verified
5/5

2023-05-20

Totally sat

"Ordering was easy and quick. Will be using your company again if necessary!"


Rep reply posted 2023-05-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Mario, We appreciate the review. Thanks for taking the time. We hope to see you soon! ”