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Product & services pricing
3.74/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.64/5
Customer service:
3.42/5
Return/Replacement policy:
3.39/5

Verified
5/5

2023-05-20

fast delivery quality products

"no complaints here. they are very fast and products are always as expected"


Rep reply posted 2023-05-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Grant, We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day! ”


Verified
5/5

2023-05-19

Lifesavers

"I use purwick system and need to replace the tubing every couple weeks. They don’t sell them alone. I found you guys some it’s grear"


Rep reply posted 2023-05-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Freddie, That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team! ”


Verified
5/5

2023-05-19

COULD NOT BE EASIER.

"YOU MAKE MED SUPPLIES EASY!!!"


Rep reply posted 2023-05-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hey James, Thanks so much for the kind words, have a wonderful day! ”


Verified
5/5

2023-05-19

Great Experience

"I find If me or mom can't find a medical supply.. we always can find what we need here!"


Rep reply posted 2023-05-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hey Jill, We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day! ”


Verified
5/5

2023-05-19

"Me gusta usar sus productos porque me ayudan en ml condición de diabetes a yevar una vida intima normal
Muchas gracias
"


Rep reply posted 2023-05-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hola Faustino, Muy contento de que haya tenido una gran experiencia, esperamos trabajar con usted nuevamente, ¡que tenga un excelente día!”


Verified
4/5

2023-05-19

A penny rev

"I love the gloves I order from this company!!! I have found many uses for them in my daily life…"


Rep reply posted 2023-05-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Penny, Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon! ”


Verified
5/5

2023-05-19

Great

"Great product reasonable price."


Rep reply posted 2023-05-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Delroy, Glad to learn your experience was a positive one. We will share this with the team! ”


Verified
2/5

2023-05-19

Walker

"I ordered a Walker with 2 wheels but received one with zero wheels. I reached to see how to get this resolved & was told the system was down & someone would call me when it was back up. Haven’t heard anything back. Already had my surgery & am past the time frame when I needed this. "

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Rep reply posted 2023-05-19
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Jill, we do apologize for the miscommunication. I am not seeing a phone call and I sincerely apologize for that. The Folding walker you ordered does not come with wheels which is the reason why you did not receive those parts. I apologize for the frustration this may have caused you. ”


Verified
2/5

2023-05-19

Not for me

"Not what I expected Don't worth the price Don't work for me. "

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Rep reply posted 2023-05-19
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Errol, Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We are always looking for ways to increase customer satisfaction and apologize for any frustration. We will pass your comments along to management. ”


Verified
5/5

2023-05-18

Excellent selection of supplies

"Shipping is always fast, and excellent supply options "


Rep reply posted 2023-05-19
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Bobbie, We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day! ”


Verified
1/5

2023-05-18

"I had to enter my credit card 4 times before it registered my purchase.
It was hard to move around the account.
"


Rep reply posted 2023-05-19
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Christine, We're very sorry that you had an unsatisfactory experience on our website. We would like to gather some more information so that we can improve the experience for the future. If you'd like to provide feedback as to the specific problem please contact support@vitalitymedical.com ”


Verified
1/5

2023-05-18

Not in stock, didn’t call back promptly

"I ended up buying from another seller because the item I wanted wasn’t in stock. I was told that the manufacturer would call with purchase information, but by then I was in possession of a much nicer item from another seller."

Detailed Review Benchmark + -
Pricing of products and services
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Rep reply posted 2023-05-19
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Sarah, Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We are always looking for ways to increase customer satisfaction and apologize for any frustration. We will pass your comments along to management. ”


Verified
5/5

2023-05-18

"pleased with information written about product. "


Rep reply posted 2023-05-19
A rep from Vitality Medical, Megan-VM, has responded:

“Hello DeAnne, We are so delighted to hear your feedback. Thank you for your business and your positive review. ”


Verified
5/5

2023-05-18

"So far so good.! Thanks Hopefully the product is good too!"


Rep reply posted 2023-05-18
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
5/5

2023-05-18

Clear instructions; easy to use

"Good, clear description of item. no no hassle checking out."


Rep reply posted 2023-05-18
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day!”