"Easy ordering, quick delivery "
"I have this thing about timing that makes thing hard for me but this time I ordered my products late and I was happy to say thay shipped my order and it came just in time !"
“We are happy to hear that you are pleased about shipping and appreciate your feedback. We look forward to serving you again soon!”
"Easy ordering, good product, quick delivery. UPS delivered to neighbors house. "
“Hello , thank you for the positive review! We are happy to hear that you were all around pleased with everything. We look forward to seeing you again!”
"Good'time good price good services
"
“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review.”
"I paid for 2 days shipping so that I could get my package delivered before leaving for my trip. It didn’t arrive prior to my trip. Is it possible to get a refund for the shipping since you didn’t send it timely. "
“We’re sorry your experience wasn’t the best it could be. We appreciate your feedback and would like to make this right for you. If you'd like you can call us at 1-800-397-5899 or email us at returns@vitalitymedical.com.”
" I am disabled and needed some of the ready bath wipes I used while in the hospital. I received them the very next day after ordering."
“Hello, we are happy to hear that it was easy to find the item you were looking for on our site, thank you for leaving a review, have an amazing day!”
"carries Abena which is hard to find"
“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review.”
"I don’t know what happened I have contacted them and never heard anything and never received the item I ordered! "
“We're very sorry that you were disappointed with the product you received. We appreciate your feedback and would like to make this right for you. It looks like our customer support is already processing a tracking ticket. If you don't hear back in a timely manner please also feel free to reach out to support@vitalitymedical.com and we will make sure this is resolved.”
"No specific comment! First time and everything is as advertised for the buy"
“We are so delighted to hear your feedback. Thank you for your business and your positive review.”
"Always have products looking for and great service"
“Thanks so much for the kind words, have a wonderful day!”
"Encountering a challenge with my order, a live chat solved the problem
in a courteous and efficient manner. Great customer service.
"
“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that our team made your experience pleasant and got your needs taken care of. We hope to see you again, have an amazing day!”
"Wouldn’t let me to select doctors name to complete order"
“We are sorry that you are disappointed but appreciate your feedback. But I do see that one of our customer service representatives has put in a Contact my Doctor request for you, if you do not hear back in a timely manner please either call us at 1-800-397-5899 or email us at support@vitalitymedical.com. Thank you!”
"TOO EXPENSIVE. THE PRICES ARE TOO HIGH FOR A WHOLESALEW COMPANY."
“We are sorry that you are disappointed, unfortunately, our prices are determined by our suppliers, and where we are able to obtain the items from we must abide by the pricing. We apologize for any frustration, your comments will be passed along to the team.”
"Average because Vitality should give return customers a break with shipping costs.
G E E Z!!"
“We are sorry that you are disappointed, our prices and ship costs are determined by our suppliers, and where we are able to obtain the items from we must abide by the pricing. We apologize for any frustration that may have caused.”
"I was really surprised how easy it was to find what I was looking for. I envisioned a week long search but I had a good quality cannula for a dear friend with copd quickly and easily "
“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed for your friend, thank you for taking the time to leave a review.”
A rep from Vitality Medical, Megan-VM, has responded:
“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day!”