"Whenever I have a need for medical gear, I find it at Vitality with the best choices and price. Cannulas and hoses, fold-up walker, oxygen concentrator and parts/filters for same.
Ordering process is smooth and flexible. Couldn't be easier using my account and Paypal. A few mouse clicks and I'm done. A few short days later, FedEx is here with my order.
-Ed"
"Always good
I use on my contacts lens and it works great "
“Hello, thank you for the positive review! We are glad to hear the item worked so well for you. We hope to see you again soon!”
"CUSTOMER SERVICE PERSON WAS INFORMATIVE AND THE SHIPPING CAME IN 2 DAYS!"
“Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!”
"Nebulizer was received but not the disposable neb kit with tubing."
“We're very sorry that you had an unsatisfactory experience on our website. We would like to make this right. If you'd like to please contact support@vitalitymedical.com and we can definitely assist with the missing disposable neb kit thank you!”
"I’ve struggled to find a dependent medical supplier for ostomy supplies. I’m so glad to have found this one! My shipment came quick. Thanks so much. You have me as a return customer!"
“Hello, thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day!”
"Shipping was too much, comes in a small envelope. "
“We are sorry that you are disappointed, unfortunately, our prices on shipping are determined by our suppliers, and where we are able to obtain the items from we must abide by the pricing. We apologize for any frustration, your comments will be passed along to the team.”
"Supplies were not delivered in a plain unmarked box. I do not want my neighbors, my son or anyone seeing and knowing what supplies I am getting.
Box was left out in the rain with no plastic bag covering it. Approx 20% of the time , the boxes are damaged , but the products inside were not damaged."
“We are sorry that you are disappointed with regard to shipping but appreciate your feedback. Your comments will be passed along to the team.”
"Excellent communication and service! "
“We are so delighted to hear your feedback. Thank you for your business and your positive review.”
"Easy to order and fast delivery."
“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day!”
"Everything was fine ordering online."
"Very good prices, shipping was literally next day before noon for only 8 bucks! Lol, I'll take it! "
“We are happy to hear that you are pleased with our prices and shipping. Thank you for your business and your positive review.”
"I am very happy with the help from customer service. Although one item shipped in a couple of days my other item I needed most is delayed. Hopefully I will get it soon."
“Thank you for taking the time to provide us with a review of your experience. We do show that the Item you are waiting on is estimated to be delivered today between 11:20 AM - 3:20 PM according to the tracking information on your order. If you have any issues or concerns please feel free to either call 1-800-397-5899 or email us at support@vitalitymedical.com Thank you!”
"Had a great experience with Vitality Medical. They shipped my item quickly and it came fast. I would buy from them again for sure!"
“We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!”
"I got what I ordered and time spent was next to none. Thanks!"
“Thanks so much for the kind words, have a wonderful day!”
"PREVIOUS ORDER WAS FOR FGATC19BL TRANPORT CHAIR, RECEIVED IT IN 5 DAYS. TRIED TO APPLY THE DISCOUNT CODE OF 15WELCOME BUT IT DID NOT TAKE IT FOR SOME REASON. WHAT HAPPENED? WHY COULDN'T I GET MY DISCOUNT ON MY FIRST ORDER? A REPLY WOULD BE NICE.
BILL"
“Thank you for taking the time to provide us with a review of your experience. We apologize for any coupon issues, Please feel free to send the coupon code you were attempting to use to support@vitalitymedical.com and we can take a look into this. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day.”
A rep from Vitality Medical, Megan-VM, has responded:
“Hello Ed, thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day.”