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Product & services pricing
3.78/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.70/5
Customer service:
3.47/5
Return/Replacement policy:
3.39/5

Verified
5/5

2024-05-05

1 st Time buyer

"Good prices and good service... Also the products were delivered in a very timely order.
What more do you want?
Lanny
"

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Rep reply posted 2024-05-06
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review.”


Verified
5/5

2024-05-05

Great Nebulizer

"Vitality had the nebulizer my mom uses, as we had to buy a new one because her old one broke. Ordering was a breeze online and it was delivered to her home in 3 days. I am thankful for the positive experience and the quick delivery so her breathing schedule could be uninterrupted. Thank you!"

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Rep reply posted 2024-05-06
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are happy to hear that it was easy to find the item you were looking for on our site, thank you for leaving a review, have an amazing day!”


Verified
5/5

2024-05-04

Wonderful

"Perfect fast and excellent!!!!
Thank you so much
"

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Rep reply posted 2024-05-06
A rep from Vitality Medical, Megan-VM, has responded:

“Hello , thank you for the positive review! We are happy to hear that you were all around pleased with everything. We look forward to seeing you again!”


Verified
3/5

2024-05-03

Said it was ordered

"Now it’s back ordered. People in nursing homes don’t have months to wait. Do better. "

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Rep reply posted 2024-05-03
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks for reviewing us. Your feedback is appreciated and we take it to heart. We will share this with the rest of the team.”


Verified
5/5

2024-05-03

Easy ordering, helpful support

"The ordering was very easy, and cost effective. When I needed the sales tax removed, it was easily handled by the support team."

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Rep reply posted 2024-05-03
A rep from Vitality Medical, Megan-VM, has responded:

“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”


Verified
5/5

2024-05-03

ball

"Thanks. I am looking forward to using the balll.
"

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Rep reply posted 2024-05-03
A rep from Vitality Medical, Megan-VM, has responded:

“We are so delighted to hear your feedback. Thank you for your business and your positive review.”


Verified
1/5

2024-05-03

Equipment is all ruined!!

"Delivery person left the box out in the storm instead of putting it in my delivery box and the equipment is ruined! Full of water, dirt and bugs!!"

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Rep reply posted 2024-05-03
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you were disappointed with the product you received. We appreciate your feedback and would like to make this right for you. It looks like our customer support is already processing a reshipment for you. If you don't hear back in a timely manner please also feel free to reach out to returns@vitalitymedical.com and we will make sure this is resolved.”


Verified
5/5

2024-05-02

Paul

"Getting short on supplies
I wanted to try out a different type, one that was pre-cut but that is not what I got as an example
Thank You
"

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Rep reply posted 2024-05-02
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review.”


Verified
2/5

2024-05-02

only part of my order arrived

"only part of my order was delivered and no up date on the rest.
"


Rep reply posted 2024-05-02
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed with regard to shipping but appreciate your feedback. We do show that the rest of your order was delivered on 05/02/2024. If you have any more issues or concerns please feel to reach out to support@vitalitymedical.com or call us at 1-800-397-5899. Thank you!”


Verified
5/5

2018-07-26

Great Service and Product

"My experience was great! Great prices and delivered almost instantly!"


Verified
5/5

2024-05-02

Results so far

"Enjoying receiving report. Look forward to more. All ok so far.
"


Rep reply posted 2024-05-02
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks for the review and feedback we hope to see you again soon!”


Verified
5/5

2024-05-02

Excellent

"Great price, got my stuff surprisingly fast"

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Rep reply posted 2024-05-02
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices and shipping. Thank you for your business and your positive review.”


Verified
5/5

2024-05-02

Wound product

"I went to a major producer of information to find product i was looking for happened to be in your company's inventory. Check out was very smooth. I would recommend getting your medical supplies at a good price from Vitality Medical."

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Rep reply posted 2024-05-02
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, thank you for the positive review! We are so happy to hear that you were able to find the item you needed here. We look forward to working with you again, have a great day!”


Verified
5/5

2024-05-02

Excellent products and ease of service

"It is so easy to purchase top quality medical supplies through Vitality. We find everything we need in one place, and it ships straight to our facility. "

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Rep reply posted 2024-05-02
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
5/5

2024-05-01

Delivery Speed

"Ordered ice packs after a very nasty fall. Received them incredibly fast! Am so very grateful!"

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Rep reply posted 2024-05-02
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!”