"Great service polite and very helpful!"
"Won’t sell needles or syringes to a man with a legal prescription, health department gives them for free to druggies. Don’t ship to Alaska…flat rate same price. Found it cheaper elsewhere, poor business practices. "
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you taking the time to relay this. We will share this with the team.”
"They demand a doctors rx and I refuse to share my medical info with them name doctor and they want to contact them !!! Unacceptable !!"
“Thank you for the feedback. We apologize the experience was less than you had expected but appreciate you taking the time to relay this. The supplier requires that we obtain a prescription before release due to safety and the nature of the item. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day.”
"Order came in a timely matter. Nothing was missing."
“Hello Dennis, we are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day!”
"I am impressed with fulfillment and delivery of product."
“We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!”
"They have everything you need."
“We’re so happy to hear you had a good experience. We look forward to serving you again soon!”
"I couldn’t apply the discount offered of $10 off of $50 spend and free shipping was not applied"
“We apologize for any coupon issues or confusion, in regards to the auto-subscriptions and with how our system works you cannot apply additional coupons once a discount has been applied, in regards to free shipping for orders over $49 that is only applicable for recurring/subscription, it must be made into a subscription and will apply free shipping to the applicable item from there excluding any non-subscription items that do not automatically ship free from the supplier. We will relay these concerns to our team, thank you and have a great day.”
"Happy with my purchase and they came quickly. "
“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”
"5-Star rating from me on ease of online purchase. "
“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review.”
"Easy to order online and great quality of 1ml syringes. "
“We are so happy to hear that it was an easy ordering process and that you are pleased with the items, thank you for leaving us a review, we hope you enjoy the rest of your day!”
"Vitality Medical gives excellent service, from the ordering to the quick delivery. I'm very satisfied and will continue to give Vitality my business."
“Thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day! ”
"Both doctors and nurses are extremely Pleasant patient listening and just great"
“We appreciate the review. Thanks for taking the time. Have a wonderful day!”
"Never updated on my package, just waiting on it. Had to call them and they said they asked their supplier about it. My nephew is 1 year old and needs this. I should have ordered somewhere else!!!"
“We're very sorry that you were disappointed with the service. We appreciate your feedback and would like to make this right for you. It looks like our customer support is already processing a cancellation for you. If you don't hear back in a timely manner please also feel free to reach out to support@vitalitymedical.com and we will make sure this is resolved.”
"Found what I wanted but looking further into some other places and deals found lower prices, ie: $100.00 lower price but HD already bought yours, without a carring bag. My mistake. "
“We are sorry that you are disappointed, unfortunately, our prices are determined by our suppliers, and where we are able to obtain the items from we must abide by the pricing. We apologize for any frustration, your comments will be passed along to the team.”
"Online orders easily placed and some items delivered the next day. Others delivered within two days. Vitality always seem to have stock of requested items."
“We are pleased to hear you received your orders in a timely manner. Thanks for the review. We hope you enjoy the rest of your day!”
A rep from Vitality Medical, Megan-VM, has responded:
“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”