"Just what I was looking for easy and on time arrival"
"Vitality had a wide selection and delivered quickly. I appreciated it. Thank you."
“We are so delighted to hear your feedback. Thank you for your business and your positive review!”
"Extremely prompt delivery!"
“We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!”
"Quick and through, only issue to many texts or emails "
“Thank you for taking the time to leave us a review and provide your feedback. We are always looking for ways to improve, if you have any issues in the future please do not hesitate to give us a call.”
"have ordered before and will continue to do so. Shipping is fast. Products are exactly what I need."
“Thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day.”
"I have severe lower leg edema and it is very hard to keep it under control. With Vitality Medical leading the way for me in having all of the necessary wound care treatment supplies that I am in need of constantly I am in good hands. They always get my supplies I ordered out to me quickly and never a problem. They are always well stocked and on the ball in getting it out to their customers who most likely are in dire need of as quickly as possible. I know that I really appreciate that as well as their services. I will continue to buy from Vitality as long as they continue to put me first as their customer in need."
“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that it was pleasant and you got your needs taken care of. We hope to see you again, have an amazing day!”
"I've ordered from Vitality in the past and have had good experiences. A recent order had to be cancelled because of an allergy and the representatives were very nice about it. "
“Thank you for the review and feedback, we are happy to hear that our team was able to help get that resolved for you. We look forward to serving you again, have a great day!”
"CAN'T USE CUFF THAT I PURCHASED AS THE CONNECTION DOES NOT FIT MY BLOOD PRESSURE MONITOR & YOUR PICTURE DOES NOT SHOW CONNECTION"
“We're very sorry that you were disappointed with the product you received. We will relay this to our team to take a look into, if you have any issues or questions in the future please do not hesitate to give us a call. Thank you and have a great day.”
"Ordered item, arrived in 3 days"
“We are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day!”
"it took a while find the product but i believe i was able order the product i need"
“We appreciate the review. Thanks for taking the time. We are always looking for ways to improve, if you have any issues in the future please do not hesitate to give us a call. Have a wonderful day!”
"Great customer service! Speedy delivery! Very much appreciated! Will most definitely be using this company In the future!"
“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”
"Unbelievable great prices and good quality "
“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review.”
"Even though I needed to get a prescription for the catheters, the process was quick and easy from the time I placed the order until they were delivered took less than a few days."
“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”
"There appears to be no way to cancel an order. I need a prescription to order syringes? What is that about?"
“Thank you for the feedback. We apologize the experience was less than you had expected but appreciate you taking the time to relay this. Some items require an Rx per supplier requirements due to safety and liability. We will relay this to the Rx department, if you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day.”
"Already paying for item but nothing shipped. 5 - 15 days - looks to be 2 months - needed it when ordered"
“We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and will pass your comments along to management team to take a look into. ”
A rep from Vitality Medical, Megan-VM, has responded:
“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”