"This is my second time, ordering a transport chair. Great merchandise/ short delivery time. "
"Great experience and fast shipping "
“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”
"I found what I needed in minutes and checked out as a guest since I was first time buyer. On top of tall that the product shipped early then expected. Wonderful experience."
“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed quickly, thank you for taking the time to leave a review.”
"We were impressed with how quickly our order arrived!"
“We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!”
"Easy to order and the items were delivered quite quickly."
“Thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day!”
"Easy re ordering reliable"
“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day!”
"Just everyone was great. Will do business again soon "
“Glad to learn your experience was a positive one. Hope to see you again in the near future!”
"When you show a bottle of aspirin with 100 tablets but you ship a box of only 250 total pills
I just feel it was misrepresented. Price and shipping charges were too high for a total of 250 aspirins. Shame on me!"
“We're very sorry that you were disappointed with the product you received. The image on the site is only an example photo with the specifications of each item in the description. Your comments will be passed along to the management team to take a look into.”
"I placed an order one day and the package arrived the next day.
"
“We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!”
"great product...best price"
"The website is easy to navigate and find what you're looking for. Quick and easy transaction, reasonable shipping and quickly shipped. Will use regularly."
“Thank you for the positive review! We are happy to hear that you were all around pleased with everything. We look forward to seeing you again!”
"They offer lots of products but it’s extremely clunky to work with them.
The people that I worked with did not have a good grasp of the English language and it was quite difficult to understand them.
They have a lot of inconvenient procedures to follow for ordering and returns."
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you taking the time to relay this. We will share this with the team.”
"Considerate and wanted to correct issues. "
“We appreciate the review. Thanks for taking the time. Have a wonderful day!”
"Received an order that was damaged in shipping. After notifying Vitality they shipped a new order very quickly.
Excellent service and good products. Would buy again. "
“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that issue was able to be taken care of. We hope to see you again, have an amazing day!”
"Shipping for a medical device is obscene"
“We are sorry that you are disappointed with regard to shipping but appreciate your feedback. Your comments will be passed along to the team.”
A rep from Vitality Medical, Megan-VM, has responded:
“Thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us so far. We hope you enjoy the rest of your day!”