"I have looked ain’t time for a business that has the best quality products, lowest prices, and fastest shipping. Extremely happy with the purchase! I literally received the order next day with the free shipping.
James"
"just bcoz I made a purchase, that doesn't give you the right to spam me incessantly"
“Thank you for the feedback. We’re sorry to hear that but appreciate you taking the time to relay this. We will share this with the team, please also feel free to unsubscribe near the bottom of any email sent if needed. ”
"super fast shipping, so far I have been able to find everything I need, thanks."
“We are happy to hear that the order got to you so quickly and that you are able to find the items needed here, thank you for taking the time to leave a review, have an amazing day!”
"They had what I have been looking for and a quick delivery."
“We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”
"We were almost out of briefs and were crossing our fingers the new order of briefs would arrive quickly and they did. They arrived in 3 days"
“We are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day!”
"I’m so glad that it was easy and a speedy delivery "
“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”
"I did a search and found what I was looking for and the prices are reasonable "
“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here at a price you are pleased with. We look forward to working with you again, have a great day!”
"They tried to seek in a monthly order resending the same thing each month. then they bug me by sending me spam on my phone. Then they make it impossible to delete my account. "
“Thank you for the feedback, we apologize the experience was less than you had expected it seems that the original order had been set up on a subscription and that is why it had processed due to the interval selected. We will relay this to our team to take a look into. ”
"I like how simple is to order what need. It was great ."
“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day!”
"Received my item extremely fast. Thank you "
“We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!”
"Easy and efficient ! The review process - not so much so"
“Thank you for taking the time to leave us a review and provide your feedback. We are always looking for ways to improve, and will relay your comments to the team!”
"I have required urinary catheters since my SCI in 1980. I have been ordering my catheters from Nextra Medical Equipment. When I tried to place a order, I discovered Nextra is no longer providing retail supplies. I did a Google search to find another provider for my catheters and found Vitality Medical Equipment. They have requested a prescription from my doctor. I provided them with my doctor's name and state. I hope this doesn't turn into a hassle. I need these catheters in order to stay alive. If my bladder function has not returned by now, it's not going to."
“Thank you for the review and feedback. We are so happy to hear that you were able to find the items you needed here and we do see that the request to contact the provider was started. We look forward to working with you again, if you have any questions please do not hesitate to reach out, have a great day!”
"Who do I speak to about the unit I recieved does not work? No information was included for contact information."
“We're very sorry that you were disappointed with the product you received. We appreciate your feedback and will relay this to our team to reach out. Please also feel free to reach out to returns@vitalitymedical.com and we will make sure this is resolved.”
"good price and speedy delivery"
“We are happy to hear that you are pleased with our prices and shipping. Thank you for your business and your positive review!”
"Fast shipping. Excellent service"
“We are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day!”
A rep from Vitality Medical, Megan-VM, has responded:
“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that it was pleasant and you got your needs taken care of. We hope to see you again, have an amazing day!”