"Vitality is very timely and provides great service. Thank you Vitality for professional services! "
"My order never arrived, it was canceled "
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you taking the time to relay this. We will share this with the team.”
"I first went to Amazon to look for the product I wanted, but the choices there were limited. An internet search for the product led me to Vitality, and not only was I surprised to find lower prices and more options, but I placed my order and received it the NEXT DAY. Very impressive — thank you!"
“We are so happy to hear that you were able to find the items you needed here and that it was an all-around pleasant experience. We look forward to working with you again, have a great day!”
"The Service was excellent as usual."
"Found their website with the nebulizer I was looking for. Once ordered, it was shipped out quickly."
“We are happy to hear that it was easy to find the item you were looking for on our site and that they item got to you quickly, thank you for leaving a review, have an amazing day!”
"Uploaded script at the time of order placement. Received a call the next day asking for a script. Explained it was already uploaded. Was told they would follow up. I called a day after was told you needed a script. Again, explained it was uploaded. Was told they would follow-up and call back. No call back. Called a second time and was told the same as the first call. Poor customer service and follow up. "
“We're very sorry that you had an unsatisfactory experience with the service provided. We value your business and will be taking a look into this matter. We apologize for any frustration this may have caused.”
"Lots of items not in stock or show in stock only to be backordered."
“Thank you for the feedback, we apologize the experience was less than you had expected. It’s important for us to know how we can better serve our customers and your comments will be shared with the team.”
"Easy Peasy. This time it was much easier"
“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day!”
"WENT TO BUY FROM PATIENTS DRUGSTORE AND ONE TUBE OF THE SAME JELL FROM HIS ORDERING PLACE HE SAID WOULD COST $600!!!!!!!!! I THOUGHT THAT WAS SOME PRICE THAT THIS PATIENT COULD NOT HANDLE. I THOUGHT OF YOUR STORE THAT I ORDERED SOME SUPPLIES FROM SO WENT ON LINE AND THE FELLOW WAS SO HAPPY HE CRIED SO THANK YOU, THANK YOU, THANK YOU!!!!!!!!! GOD BLESS YOUR STORE!!!!!!
"
“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that it was pleasant and you got your needs taken care of. We hope to see you again, have an amazing day!”
"Easy to find what I need and shipping was very fast"
“We are happy to hear that it was easy to find the item you were looking for on our site, thank you for leaving a review, have an amazing day!”
"
Dealing with your company was the WORST thing we have done this year, we will NEVER shop with you again, plus we will inform as people on social media about how we were treated"
“We're very sorry that you had an unsatisfactory experience with the service provided. We value your business and will be taking a look into this matter. We apologize for any frustration this may have caused. If you'd like to contact a supervisor, you can send us an email at supervisor@vitalitymedical.com. ”
"Easy ordering. Great Service!"
“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day!”
"Exactly what I wanted. Fair price. "
“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review.”
"Fue una experiencia fantástica encontré justo lo que buscaba a buen precio y con todas las facilidades y flexibilidades para obtener el producto."
“Nos alegra mucho saber eso, gracias por tomarse el tiempo para dejarnos una reseña. Esperamos poder servirle nuevamente, ¡que tenga un excelente día!”
"The product was easy to order, a good price, and I wasn't pressured a million times over to order other products."
“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”
A rep from Vitality Medical, Megan-VM, has responded:
“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that it was pleasant and you got your needs taken care of. We hope to see you again, have an amazing day!”