"Order came quickly and was 100% accurate. "
"It was a good experience."
“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”
"not mentioned until the order was placed, does the review requestor get the rebate from the company if i did not ask for it???"
“We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day.”
"It was easy to order what I wanted and it was delivered before the date it said it would be delivered. The price was affordable. "
“Thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day!”
"I found everything I needed on the site at competitive pricing and when I ran into a snag (one item required a doctor’s prescription) customer service was more than willing to help!"
“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”
"Thoroughly satisfied first time customer. "
“Glad to learn your experience was a positive one. Hope to see you again in the near future!”
"I was looking for a specific product. Not only did I find it through Vitality Medical, I was able to get it at a great price, as well as use my HSA card."
“We are happy to hear that it was easy to find the item you were looking for on our site and that you are pleased with the prices, thank you for leaving a review, have an amazing day!”
"The availability & rapid delivery "excellent"!
I will be a frequent customer!!"
“We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!”
"I loved how all similar items were grouped together and I was to make a better selection than I originally planned. Also standard 1-3 day shipping is awesome. "
“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”
"ordering was easy but as of 5Mar 2024 hve not received items yet"
“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day!”
"Great service
Easy access to order"
“We are so delighted to hear your feedback. Thank you for your business and your positive review!”
"Quick shipping at a reasonable price."
“We are happy to hear that you are pleased about shipping and appreciate your feedback. We look forward to serving you again soon!”
"received my items just in time when they were needed. "
“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”
"One of the cool packs order had a hole in it requiring us to discard it."
“We're very sorry that you were disappointed with the product you received. We appreciate your feedback and your comments will be passed along to the management team to take a look into. We apologize for any frustration this may have caused.”
"I’m still waiting for the credit to be put back in my bank acct. for the items I returned, plus I had to pay for the shipping to return the items. Not too happy about that"
“We are sorry that you are disappointed but appreciate your feedback. We apologize for any frustration and will relay this to our team to look into and reach out. ”
A rep from Vitality Medical, Megan-VM, has responded:
“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”