"Placing order was easy. Product arrived well packaged and in a timely fashion.
I have bookmarked their site for future orders.
Thanks,"
"I didn't receive my order."
“We are sorry to hear that, we do show that the item was delivered on 2/28 but will have our team take a look into this and reach out please watch your email for any updates. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day.”
"Love these pads and got them real quick. Was having a hard time finding them."
“We are so happy to hear that you are pleased with the item and that you were able to find them here. Thank you for leaving us a review, we hope you have a great day!”
"I been using my product for many years. Good quality and Vitality always shios ne my product ina timely manner"
“We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day!”
"Competitive pricing, fast shipping. Quality items"
“Thank you for the positive review! We are happy to hear that you were all around pleased with everything. We look forward to seeing you again!”
"horrible. time consuming ."
“We're very sorry that you were disappointed with the product you received. We appreciate your feedback and would like to make this right for you. It looks like our returns department is already processing a return for you. If you don't hear back promptly please also feel free to reach out to returns@vitalitymedical.com and we will make sure this is resolved.”
"I ordered the breathing treatment machine it did not take long to come in. It was not expensive and I’m planning on purchasing two more to send to my relatives for when my child go sleep over and I can keep mines at home. "
“Thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day!”
"I was so happy to find my favorite style of Orthofeet sandals in my size and the color I was looking for. HOWEVER -- the site showed a whole range of sizes for the style and color shoe I was looking for, so I place the order.
After a few days, I was notified that this style had been discontinued. I was aware of that, but the website wasn't. I thought that they had it in stock, as there was no indication that I couldn't get it when I placed the order. I was disappointed to hear that I would not be getting the shoe I wanted. They promptly credited my order, so there was no problem there, but it shouldn't have gone that far."
“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”
"It was a very good experience. Thanks a lot."
“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”
"Excellent Customer Service "
“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”
"prompt order fulfillment and shipping."
“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”
"Very nice website and customer service. "
“We're happy to hear that you had a positive experience with our website and service. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”
"Very timely delivery and very good quality "
“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”
"I ordered an oxygen concentrator and was informed I needed a script but no specifics were provided. The dr sent the script and when I called to follow up, because Noone called me even though I followed up the day before and was told someone would call, but the per liter amount was not stated on the script. This information should have been stated clearly as a requirement for purchase."
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you taking the time to relay this. We will share this with the team.”
"Easy to order. Came quickly and well packaged! Very happy with my purchase. "
“Thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day!”
A rep from Vitality Medical, Megan-VM, has responded:
“Thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day!”