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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

2/5

2018-07-25

Never received my order.

"I ordered an $800 gaming laptop from Walmart. It was sold by Walmart and not one of their other merchants. Anyway, I was told that I would be getting free 2 day shipping. The shipping was free, however, I never received the product. I placed my order on the 19th. It was supposed to be delivered on the 21st. That day came and went. I contacted customer support and they said that there had been a delay in sending out the computer, and that the delivery date had changed to the 24th. Okay that was fine. In the meantime, I kept checking the tracking information, and nothing had changed. So I contacted FedEx and they said that they never received the package. So I contact Walmart, again, and tell them that FedEx hasn’t even seen the package and that I would really like to know what is going on because I paid good money for that computer. They finally tell me that if FedEx hasn’t received it, then it’s probably lost. So in order to get a refund, because that item was now out of stock, I had to wait for the new delivery date, the 24th, to pass. I waited all day yesterday for the delivery guy to show, but he never did. They are now processing my refund. This was the first problem I’ve ever had with ordering from Walmart. A few months ago I ordered a fan for my PS4 and it was here in two days. I don’t know if it getting lost was the fault of Walmart or FedEx, but I do not appreciate they’re carelessness with an item that I worked hard and saved up for months, just to buy. That kind of money doesn’t come easily to me. "

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1/5

2018-07-25

Told me to shop with Amazon for better service!!!

"Ordered an item which was supposed to be here in two days, day 3 and still don't have it. Customer service online told me if I wanted 2 day shipping to shop with Amazon...."

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1/5

2018-07-23

Walmart is the worst online store

"Ordered 4 tires payed for them received confirmation to pick up at local store no tires checked on order for 6 more days they assured me 3 times 3 different people that my order would be shipped. Just received an order cancellation from them took them 3 weeks to figure out they did not have any stock at there service center Bullccrap they are selling things they don't have never again Amazon is the best Walmart needs to pack up and go to China "

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1/5

2018-07-22

Not Even close to what I expected!

"When I received my package I was extremely upset. I had ordered something that weighed about 100 pounds. When I received my package it had to carry it up the starts alone and I noticed that the tape was not properly stuck on. There were holes in the package and it seemed ripped open. I opened my package and noticed that there was a dent the size of a golf ball. I was extremely upset and I advise you not to accept walmart's shipping. "

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1/5

2018-07-21

Bait and Switch Scam

"I ordered a 6 pack of chart paper from Walmart.com. Walmart sent an email saying that my 6 pack of chart paper was delivered. I only received 2 chart papers. When I called customer service, Walmart said that they've made a mistake and there's nothing they could do about it. Their tactics are deceiving and manipulative. I did not expect these types of scams from a company like Walmart. I've learned from this experience and won't make that mistake again.

Esteban J Isaac III
"


2/5

2018-07-19

first time ordering from walmart.com and received wrong item

" I was hoping to wean myself off of Amazon so I decided to try walmart.com. It was a simple order I only needed two things but I didn't want to pay for shipping so I ordered a couple of Lego items to get up to the required free shipping amount. My total order was 4 items and I'm receiving my items in four different shipment... This seems ridiculous but obviously nothing I can do about it. One of the orders was for a minifig by Legos and what I received instead was some toy whose box was partially opened and a seasoning product for a meal. So obviously this was part of somebody else's order it wasn't mine I processed the return online with a replacement requested which seems to be in the works. System said I didn't need to return these items but still what a waste. How do they stay in business!! I won't be ordering from Walmart.com again!!!! "


1/5

2018-07-18

The delivery system is badly flawed

"Over the years I have become a fan of Walmart, and it is distressing to have to write that their delivery system has become unreliable. I submitted a simple order that ended up being divided into four separate deliveries, which is understandable. The problem is that, of the four, one never arrived due to the relationship between FedEx and the USPS, in which FedEx hands over small packages to the postal service for delivery. The circumstances relating to these decisions is unknown, because one of the four was given to the postal service and arrived here in good order. This is not the first time this has occurred and is the reason that I believe other Walmart customers should be apprised of the potential for having packages returned or re-routed."


1/5

2018-07-18

Lies lies lies

"Free shipping..hahaha..they jack up the price on everything..especially things that you buy all the time..class action lawsuit! "


1/5

2018-07-18

Walmart uses dishonest merchants

"Be aware of the merchant Zimtown in Walmart's website. This dishonest merchant makes false advertisements and sells bad quality products. They won't return your money when you ask for a refund of a product that came defective. Walmart shouldn't let this merchant in its website. I read a lot of other complaints about the same company"


5/5

2018-07-13

IN STORE OR ON LINE!

"At my store in Riverton, Utah we have never had a problem with products, ordering, or customer service!!"

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2/5

2018-07-12

UNRELIABLE

"I have been making my orders from Amazon of which i am a prime member; but decided to order from Walmart.com. I made my order on the 3rd of July and opted for the pickup option. I still have one of my items not ready for pickup as at 1:27pm today even though the item is said to arrive on 7th July, it is still on its way.
I wont order from Walmart.com any longer. I just hope i dont have another problem of wrong items when my items are finally ready for pick up

"

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1/5

2018-07-12

Walmart. Com unreliable!!!

"I usually purchased from Amazon but decided to give Walmart online a try as the product I was looking at offered free 2-day shipping. I ordered the television for my daughter on the 4th and also arrange to have her internet started Friday when the TV should have been delivered. As Friday came I looked online and saw the delivery date was now July 9th for delivery. The day came and went and the delivery date mysteriously changed to the 11th. By Nightfall of July the 11th it was apparent it was still not coming so on calling the helpline I found out there had been some error and the TV would have to be cancelled and then reordered. I opted to cancel but will not be reordering, at least not from Walmart! I will go back to my Amazon Prime as least I know I will get my order when it says. I have now wasted a week in which I started internet for my daughter but have no TV for her to watch it with!!! So much for trying something new back to the old efficient Amazon!"


1/5

2018-07-10

Horrible Service

"Ordered boots online .
Was told i could in store pick up
Cool ...
Nope...got there got the order...right boots wrong size ...employee claims she cant refund .com transactions...i said can i go look to see if there is another pair she said no ...
Long story short they didnt have my boots i couldnt get an immediate refund ...so from the beginning to the end im officially done shopping at wal mart or wal mart.com...oh the location i go to is 25 minutes from my house ..train your employees better you have the money to invest in proper training...cuzz i coulda took her rude attitude as a racially motivated rant
"

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2/5

2018-07-09

Damaged goods

"I was excited to learn Walmart ships goods for free, making shopping with two young kids much easier. I would only have to run in to buy my fresh groceries. Unfortunately? Many of my cans and boxes came dented and damaged. "


3/5

2018-07-09

Good selection but hard to find.

"I always have trouble finding things or someone to help. I do however like the selection of products and price. "

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